Sound Quality

WHITE PAPER: This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs.

Posted: 31 Aug 2010 | Published: 31 Aug 2010

WHITE PAPER: Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.

Posted: 09 Jun 2011 | Published: 09 Jun 2011

WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings.

Posted: 20 May 2010 | Published: 20 May 2010

CASE STUDY: This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization.

Posted: 27 Oct 2011 | Published: 27 Oct 2011

WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers

Posted: 21 Oct 2011 | Published: 21 Oct 2011

VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.

Posted: 13 Jun 2011 | Premiered: 13 Jun 2011