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Software as a Service

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ALSO CALLED: On-demand Applications, On-demand Software, On Demand Software, SaaS, On Demand Applications
DEFINITION: Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support Web services and service-oriented architecture (SOA) mature and new developmental approaches, such as Ajax,  … 
Definition continues below.
Software as a ServiceReports
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Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 2
sponsored by Hewlett-Packard Company
WEBCAST: In this second webcast of a three-part series, learn about the new cloud capabilities in the newest version of a performance testing solution. Listen in for detailed descriptions of the 5 categories of this new technology: cloud testing, enhanced mobile testing, continuous testing, user experience and community, and flexible delivery.
Posted: 13 Jun 2014 | Premiered: Jun 4, 2014

Hewlett-Packard Company

Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 1
sponsored by Hewlett-Packard Company
WEBCAST: This webcast reveals a performance testing solution for today's environment – one that simulates real users with thousands, hundreds of thousands, or even millions of "virtual" users. Learn how this performance testing system generates accurate, measureable and repeatable load on the system from a single point of control.
Posted: 13 Jun 2014 | Premiered: Jun 4, 2014

Hewlett-Packard Company

AMAG Pharmaceuticals Secures Cloud & Mobile while Respecting User Privacy
sponsored by BitGlass
CASE STUDY: In this case study, learn how AMAG Pharmaceuticals successfully secured cloud and mobile usage with a software as a service (SaaS) firewall.
Posted: 13 Jun 2014 | Published: 13 Jun 2014


Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 3
sponsored by Hewlett-Packard Company
WEBCAST: This cloud testing webinar addresses 3 essential facts to simplify app performance testing with an on-demand solution. Discover a SaaS platform that allows you to initiate load externally, as well as internally, to help you validate app performance against your business requirements.
Posted: 12 Jun 2014 | Premiered: Jun 4, 2014

Hewlett-Packard Company

6 Secrets to Offering Exceptional Customer Service
sponsored by Salesforce
WHITE PAPER: There is always room for improvement in serving your customers.  In a poll, only 7% of customer experiences exceeded their expectations.  In this eBook, we'll show how your customers, employees and brand can come together to earn a "customer for life." Download now.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Salesforce

Solving Financial Management Pain Points: An Expert How-To
sponsored by Intacct Corporation
EGUIDE: Find out how organizations are tackling financial management pain points with a cloud-based system.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

Intacct Corporation

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

Automating Customer Contact Centers to Gain Agility and Analytic Insights
sponsored by Genesys
WHITE PAPER: This informative white paper explores the components, advantages, and use cases for a virtual contact center. It also includes a checklist of 9 must-have virtual contact center features, so you know what to look for when evaluating a technology.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

Genesys

HP IT Accelerates Service Delivery with Hybrid Clouds
sponsored by Hewlett-Packard Company
WHITE PAPER: HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.
Posted: 04 Jun 2014 | Published: 31 Dec 2013

Hewlett-Packard Company

Laptop Backup Strategies: How to Cope With Laptop Backup Challenges
sponsored by Code42
EGUIDE: This expert e-guide highlights the main challenges organizations face as they attempt to provide backup for laptops. It also provides tips on methods that can be helpful such as backup Software-as-a-Service and desktop virtualization.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

Code42

Budgeting for Mid-Market Companies
sponsored by Prophix Software
WHITE PAPER: Uncover all the ins-and-outs of budgeting so you can achieve the most efficient financial process possible.
Posted: 03 Jun 2014 | Published: 31 Dec 2012

Prophix Software

Can Cloud File Syncing Replace Backup Solutions?
sponsored by Code42
EGUIDE: This e-guide explains the difference between file synchronization and file backup. It also gives information on on-premises endpoint backup and backup software-as-a-service.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

Code42

License Management Using SmartCloud Control Desk
sponsored by Global Knowledge
WHITE PAPER: Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Global Knowledge

Success On An International Scale: What An ERP System Can Offer
sponsored by Sage Software
WHITE PAPER: Discover guidelines for mid-sized organizations looking to expand internationally, and find out why a solid ERP system is critical to success.
Posted: 30 May 2014 | Published: 30 Sep 2013

Sage Software

Developing Mobile Applications for the Cloud, with the Cloud
sponsored by OutSystems
EGUIDE: In this expert e-guide, discover the key differences between native, hybrid, Web and cloud mobile apps, as well as the best practices to help ensure that the mobile cloud app development process goes as smoothly as possible.
Posted: 29 May 2014 | Published: 29 May 2014

OutSystems

From Servers to Services: Charting Your Future in the Cloud Era
sponsored by Hewlett-Packard Company
WHITE PAPER: This informative white paper details how to adopt a service-centric approach to IT in order to maintain competitive advantage. Discover five key principles of the journey from servers to services.
Posted: 28 May 2014 | Published: 31 Aug 2013

Hewlett-Packard Company

Linedata Launches Innovative SaaS-Based Offering and Expands Global Reach With Markets Infrastructure
sponsored by CenturyLink Technology Solutions
CASE STUDY: This exclusive case study will show you how one company was able to align its IT infrastructure with the demands of its customer base.
Posted: 28 May 2014 | Published: 28 May 2014

CenturyLink Technology Solutions

The Mixed Blessings of Contact Center Automation
sponsored by SearchCRM
EBOOK: Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch.
Posted: 28 May 2014 | Published: 28 May 2014

SearchCRM

The ROI of Cloud-Based Financial Applications
sponsored by Intacct Corporation
WHITE PAPER: Discover the 3-step process to building a business case for cloud-based financial management applications.
Posted: 28 May 2014 | Published: 31 Jan 2014

Intacct Corporation

SaaS for Corporate Performance Management
sponsored by Prophix Software
WHITE PAPER: This white paper provides an in-depth look at the use of cloud software for CPM applications, and why it is important to evaluate its appropriateness based on economic, technical, and strategic perspectives.
Posted: 27 May 2014 | Published: 27 May 2014

Prophix Software

Cloud-enable your HR
sponsored by NGA Human Resources
WHITE PAPER: This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

NGA Human Resources

Grow Revenue with NGA and SAP SuccessFactors
sponsored by NGA Human Resources
WHITE PAPER: This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

NGA Human Resources

SaaS Integration Trends
sponsored by MuleSoft
WHITE PAPER: This infographic presents the key findings from a recent SaaS integration survey that show SaaS integration has, indeed, become an executive level concern, and also verify the growing interest of SaaS providers to offer integration as a part of their service.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

MuleSoft

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

World-class HR Services Powered by Oracle
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources
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SOFTWARE AS A SERVICE DEFINITION (continued): …  become popular. Meanwhile, broadband service has become increasingly available to support user access from more areas around the world. SaaS is closely related to the ASP (application service provider) and on demand computing software delivery models. IDC identifies two slightly different delivery models for SaaS. The hosted application management (hosted AM) model is similar to ASP: a provider hosts commercially available software for customers and delivers it over the Web. In the software on demand model, the provider gives customers network-based access to a single copy of an application created … 
Software as a Service definition sponsored by SearchCloudComputing.com, powered by WhatIs.com an online computer dictionary

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