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Voice and SMS Customer Interactions: Unified Communications does it all
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper discusses the shift from voice to SMS and how SMS can be easily integrated into a business.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Increase Your Conversion Rate with Better Verification
sponsored by Nexmo
WHITE PAPER: In this resource, discover how you can use a single API to streamline your user verification and increase conversion.
Posted: 20 Apr 2015 | Published: 20 Apr 2015

Nexmo

HID Global's ActivID® Authentication: Online Banking
sponsored by HID
WEBCAST: This short webcast highlights an authentication system with SMS ID verification and cloud-based threat detection offerings. Learn how services such as online banking can truly benefit from this system to ensure secure access to user accounts.
Posted: 15 Nov 2013 | Premiered: Nov 15, 2013

HID

ABBYY TextGrabber + Translator Mobile App
sponsored by ABBYY
VIDEO: This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.
Posted: 16 May 2012 | Premiered: 29 Sep 2011

ABBYY

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

How to use Email, SMS, MMS, and PIN Messaging
sponsored by BlackBerry
VIDEO: This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.
Posted: 11 Jun 2010 | Premiered: 11 Jun 2010

BlackBerry

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Secure Text Messaging Saves Time and Fosters HIPAA Compliance for Hospitals
sponsored by TigerText, Inc.
EGUIDE: This e-guide from SearchHealthIT.com offers 12 expert tips on how to evaluate vendors for a secure, HIPAA-compliant text messaging system.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

TigerText, Inc.
 
 
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