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Short Message Service Reports
 
Video, Live Chat Usher in Multichannel Customer Service Challenges
sponsored by BoldChat - LogMeIn
EGUIDE: Customers are demanding real-time customer service and contact centers are being forced to respond. Explore the pros and cons of 4 main communication channels, how to use customer data to your advantage, and how you can achieve multichannel customer service success.
Posted: 20 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

HID Global's ActivID® Authentication: Online Banking
sponsored by HID
WEBCAST: This short webcast highlights an authentication system with SMS ID verification and cloud-based threat detection offerings. Learn how services such as online banking can truly benefit from this system to ensure secure access to user accounts.
Posted: 15 Nov 2013 | Premiered: Nov 15, 2013

HID

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

IPCheck Server Monitor Version 5
sponsored by Paessler AG
SOFTWARE DEMO: With a bird's eye view IPCheck Server Monitor observes your network, servers, or applications and will notify you as soon as it detects a problem. If you don't hear from IPCheck Server Monitor you know that your business is running smoothly.
Posted: 10 Sep 2007 | Premiered: 29 Aug 2007

Paessler AG

A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

Secure Text Messaging Saves Time and Fosters HIPAA Compliance for Hospitals
sponsored by TigerText, Inc.
EGUIDE: This e-guide from SearchHealthIT.com offers 12 expert tips on how to evaluate vendors for a secure, HIPAA-compliant text messaging system.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

TigerText, Inc.

SMS Authentication: 10 Things to Know - Before You Buy
sponsored by SafeNet, Inc.
WHITE PAPER: SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more!
Posted: 26 Jul 2010 | Published: 08 Jun 2010

SafeNet, Inc.

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
Posted: 03 Sep 2008 | Published: 03 Sep 2008

Pitney Bowes Group 1 Software

Using SMS for Marketing: A Beginner’s Resource
sponsored by StrikeIron
WHITE PAPER: One of the simplest ways to connect with your customers is one they use daily with their friends -- SMS, or text message. In this buyer's guide, learn all about the use of SMS for a variety of customer relationship management (CRM).
Posted: 30 May 2014 | Published: 30 May 2014

StrikeIron

Get a Grip on Mobile Bill Management
sponsored by Xigo
EBOOK: Mobile communications are common in today’s enterprises. The challenges of mobile expenses are daunting. This E-Book discusses the challenges and solutions needed to analyze mobile use and manage costs.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

Xigo
 
 
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