Shoe Industry

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.

Posted: 05 Jan 2011 | Published: 05 Jan 2011

WHITE PAPER: Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

VIDEO: This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.

Posted: 18 Nov 2011 | Premiered: 18 Nov 2011

CASE STUDY: As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem.

Posted: 29 Jun 2011 | Published: 29 Jun 2011

EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.

Posted: 09 Dec 2011 | Published: 09 Dec 2011

WHITE PAPER: This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.

Posted: 25 Jul 2011 | Published: 25 Jul 2011

WHITE PAPER: IT spending is often an issue for any organisation, but especially in harsh economic times it is even more important to see what benefit IT brings to the business. This report looks at the degree to which UK organisations understand what IT is doing for their business, and in particular how some companies measure this and benefit from it.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

IT BRIEFING: Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

WHITE PAPER: This white paper outlines a new, removable disk-based backup solution for SMBs. Combining disk's ease of use, shorter backup windows and high backup and recovery success rates with tape's durability, infinite capacity and portability, this new technology can give SMBs the confidence and tools they need to successfully complete backups/recovery.

Posted: 18 Nov 2011 | Published: 18 Nov 2011

EGUIDE: This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

EBOOK: This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.

Posted: 24 Jan 2011 | Published: 24 Jan 2011

WHITE PAPER: Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

WHITE PAPER: In this white paper discover what it takes to lead your organization into the C21 market. Learn different strategies from principals in a consulting group and discover how sustainability could the be key to your success.

Posted: 01 Nov 2011 | Published: 01 Nov 2011

EGUIDE: This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

EGUIDE: Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty.

Posted: 06 Feb 2012 | Published: 06 Feb 2012

WHITE PAPER: Access this whitepaper to learn about a “new class” of Mac users, why they matter to your business, and how other organizations are integrating and managing Mac computers and devices successfully.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: The cost and efficiency benefits of server virtualization are encouraging many organizations to virtualize most, if not their entire data center. Data backup and protection, however, continue to be a challenge in the virtual environment. Learn key questions every CIO should ask to ensure virtual server data protection success.

Posted: 27 Jan 2012 | Published: 27 Jan 2012

WHITE PAPER: Read this white paper to get a comparison of data modeling tools.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: New application technologies, such as composite application architectures, cloud computing, and mobile platforms, and new software development methodologies, such as agile, make functional testing more challenging for the quality assurance (QA) organization. Read this paper to learn how to address the challenges of these new IT initiatives.

Posted: 22 Nov 2011 | Published: 22 Nov 2011

WHITE PAPER: Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.

Posted: 25 May 2010 | Published: 25 May 2010

WHITE PAPER: This new e-book by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

ESSENTIAL GUIDE: Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

EBOOK: Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.

Posted: 25 Jul 2011 | Published: 25 Jul 2011

EZINE: As cloud continues to evolve, IT managers are looking for better integration of cloud platforms with existing tools, greater control and management, improved self-service and greater portability among cloud environments. This e-zine takes a look at trends in cloud computing, using open source software, moving applications to the cloud.

Posted: 10 Nov 2011 | Published: 10 Nov 2011