Session Initiation Protocol White Papers, Software Downloads, Definition and Webcasts

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Feb 11, 2012

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Session Initiation Protocol

Session Initiation Protocol Reports

SIP: Enhancing Communication sponsored by NACR WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Collaboration \| Internet Engineering Task Force \| Mobile Workers \| PBX \| PSTN \| SIP \| Unified Messaging \| Videoconferences \| VoIP

Maximize the New Features in Microsoft Office Communications Server R2 sponsored by Global Knowledge WHITE PAPER: In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace. Posted: 25 Jan 2010 \| Published: 25 Jan 2010 TOPICS: Dial-Up Access Services \| ISP \| Server Software \| SIP \| Web Conferencing Software \| Windows Server Software

Increase Call Center Service and Efficiency: Insight into one company’s approach sponsored by NACR CASE STUDY: Having a functional communications system is imperative to deliver outstanding customer service and achieve great operational efficiencies. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Disaster Recovery \| MPLS \| SIP

The Lync Server Dial Plan: An Introduction to Preparing for Implementation sponsored by Global Knowledge WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Communications Systems \| Instant Messaging \| PSTN \| SIP \| Telecom Provisioning \| Telephony Systems

Changing the Conversation in the Workplace sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Communications Software \| File Sharing Protocols \| Instant Messaging \| IP Phones \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Unified Messaging \| Videoconferences

TOGAF® and SABSA® Integration sponsored by ComputerWeekly.com IT BRIEFING: This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Architectures \| Compliance (Systems Operations) \| Compliance Best Practices \| Enterprise Architectures \| Security Architectures \| Standards

IPV6 Transition – Why the rush ? sponsored by ComputerWeekly.com ANALYST BRIEF: This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan. Posted: 01 Dec 2011 \| Published: 01 Dec 2011 TOPICS: Disaster Recovery \| Domain Name Registration Systems \| Domain Name System Management \| Domain Name Systems \| Internet Backbone Networks \| Internet Infrastructure \| Internet Standards \| IPv6 \| Web 2.0 \| Web Content Accessibility \| Web Development \| Web Identities \| Web Protocols

Facilitating “sound practices” in risk management with IBM OpenPages ORM sponsored by IBM WHITE PAPER: This white paper discusses operational risk management (ORM) in the context of "Sound Practices for the Management and Supervision of Operational Risk," a paper from the Basel Committee. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: Business Intelligence \| Compliance (Finance) \| Compliance (Systems Operations) \| Risk Assessment \| Risk Management \| Standards

SOA Reference Architecture sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| CIOs \| Infrastructure Management \| SOA \| Standards \| Standards Organizations \| Web Services Architecture \| Web Services Management

Interactive Data Center: Energy Efficiency sponsored by APC by Schneider Electric WEBCAST: This interactive data center, brought to you by our editors, explores 5 aspects of data center efficiency and provides tips and best practices to help companies make effective investment and configuration decisions. Posted: 21 Dec 2011 \| Premiered: 21 Dec 2011 TOPICS: Cooling Capacity \| Data Center Cooling \| Data Center Design \| Data Center Management \| Server Management \| Standards

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