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Session Initiation Protocol

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Session Initiation ProtocolReports
 
Strategies for Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: Your contact center is looking to improve agent productivity, increase efficiency, and provide stellar customer experiences -- but are your legacy technologies hampering your goals? If you still rely on Automatic Call Distribution (ACD), this could be the case.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Genesys

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Effective Strategies for Upgrading to SIP Trunks
sponsored by Oracle Corporation
WHITE PAPER: This exclusive white paper presents practical steps for planning and deploying SIP trunks to access the PSTN. It also suggests best practices that will help you maintain better control over operations, realize the economic benefits of using SIP communications and more flexibly right-sizing your network access capacity.
Posted: 30 Oct 2014 | Published: 30 Oct 2014

Oracle Corporation

Top 3 Drivers for Flexible UC Reference Architecture
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

SearchSecurity.com

Why the Enterprise Session Order Controller Market is Bustling
sponsored by Oracle Corporation
EGUIDE: This expert E-Guide highlights why North America is in the lead and answers why E-SBSCs cost less per session than VoIP-TDM gateways.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Oracle Corporation

SIP Trunking in the Enterprise: How to Evolve Enterprise Communications
sponsored by Sangoma Technologies
WHITE PAPER: This exclusive white paper takes an in-depth look at SIP trunking, an evolving enterprise communications technology that helpts to combine and streamline diverse tools into a single system, delivering superior quality at lower costs. Read on to learn more.
Posted: 05 Nov 2014 | Published: 05 Nov 2014

Sangoma Technologies

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Tuning Applications for IP
sponsored by AT&T Corp
WHITE PAPER: A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network.
Posted: 30 Jan 2008 | Published: 01 Jan 2008

TOPICS:  IP | SIP | Web Services
AT&T Corp

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM
 
 
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