Unified Communications Trends and Challenges: How to Stay on Top
sponsored by ScanSource Communications
EGUIDE:
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
Posted: 06 Apr 2011 | Published: 06 Apr 2011
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Special Report: Top 10 Questions to Ask Before Purchasing Video Conferencing
sponsored by LifeSize
WHITE PAPER:
Uncover the top ten questions you should ask any potential video conferencing vendor before investing in a collaboration solution.
Posted: 25 Jul 2012 | Published: 25 Jul 2012
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Prepare for the Future of Integrated Communications
sponsored by AT&T Corp
WHITE PAPER:
Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.
Posted: 27 Mar 2012 | Published: 13 Dec 2011
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Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER:
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011
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Tuning Applications for IP
sponsored by AT&T Corp
WHITE PAPER:
A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network.
Posted: 30 Jan 2008 | Published: 01 Jan 2008
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Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER:
This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006
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How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER:
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011
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SIP: Myth versus reality
sponsored by Orange Business Services
WHITE PAPER:
Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
Posted: 21 Jul 2009 | Published: 21 Jul 2009
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Boosting Contact Center Capabilities with UC and SIP
sponsored by IBM
EBOOK:
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.
Posted: 14 Dec 2010 | Published: 14 Dec 2010
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A Holistic View of SIP Trunking Solutions
sponsored by Siemens Enterprise Communications
PRESENTATION TRANSCRIPT:
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
Posted: 06 Dec 2010 | Published: 06 Dec 2010
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