Gartner: Best practices for I&O for cloud-readiness
sponsored by ComputerWeekly.com
ANALYST BRIEF:
Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013
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Optimizing Service – Driven Businesses
sponsored by Ramco Systems
WHITE PAPER:
This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
Posted: 09 May 2013 | Published: 09 May 2013
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Maximising automation and the industrialisation of IT
sponsored by ComputerWeekly.com
ANALYST REPORT:
This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.
Posted: 18 Feb 2013 | Published: 05 Dec 2012
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009
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Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER:
Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006
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Case Study: Liverpool Women's NHS Foundation Trust
sponsored by Kaseya International Limited
CASE STUDY:
Access this exclusive resource to learn how one organisation within the health care industry updated their whole IT infrastructure by automating their IT support and service to improve system uptime and staff productivity. Dscover how this automation platform that can help your company manage your entire infrastructure while reducing costs.
Posted: 23 Aug 2011 | Published: 23 Aug 2011
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Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST:
Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012
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Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER:
The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007
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Improving Database Performance by using LSI Nytro XD Application Acceleration Solution with a Storage Area Network (SAN)
sponsored by LSI Corporation.
WHITE PAPER:
See how the Nytro product family from LSI provides financial services organizations with flash-based application acceleration to deliver real-time analytics to meet competitive, customer and compliance demands.
Posted: 12 Jun 2013 | Published: 30 Mar 2012
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Webinar: Building Blocks for Mobile Optimized Back-end
sponsored by Intel
WEBCAST:
In this webinar, Forrester & Intel focus on how mobile middleware solutions have evolved from the traditional 3-tier web apps to provide direct access to back-end data via APIs.
Posted: 29 May 2013 | Premiered: Feb 1, 2013
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