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Service Level Agreements

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Service Level Agreements Reports
 
Case Study: Improving Cloud Service with Flash
sponsored by IBM
WHITE PAPER: Read this case study to discover how a cloud services company drastically increased its performance and capacity with flash.
Posted: 27 Jan 2015 | Published: 27 Jan 2015

IBM

IP telephony trends: Migrating from PSTN to SIP trunking
sponsored by SearchSecurity.com
EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Backup & Disaster Recovery Services: A High-Value Offering with Substantial Profit Potential for MSPs
sponsored by Kaseya
WHITE PAPER: Access this white paper to learn why BDR is a top priority for companies of all sizes, and why it is the first step to a managed service practice for solution providers.
Posted: 27 Mar 2015 | Published: 31 Dec 2013

Kaseya

10 Weeks to Managed Services Success
sponsored by LabTech Software
EBOOK: If you're considering becoming a managed service provider, this 10-Week Guide to Becoming an MSP can help get you started. It breaks the process down into manageable pieces so you can stay on the right track without getting overwhelmed.
Posted: 12 Aug 2014 | Published: 21 Jan 2015

LabTech Software

Driving the SLM process in ITIL: Why it should be your priority
sponsored by CA Technologies.
WEBCAST: The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Posted: 08 Dec 2011 | Premiered: Dec 8, 2011

CA Technologies.

Assuaging Concerns about Public Cloud Services And APM: Expert Roadmap
sponsored by XO Communications
EGUIDE: In this e-guide, cloud networking expert Amy Larsen DiCarlo shares her insight on the public cloud, with emphasis on use cases, common concerns, and how to choose the right provider. Click through to also find 5 FAQs about network-based application performance management (APM) to ensure your business stays up-to-speed.
Posted: 21 Jan 2014 | Published: 21 Jan 2014

XO Communications

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

Tape's New Niche: Long-Term Data Retention
sponsored by Iron Mountain
EGUIDE: This E-Guide includes expert insight from Rich Castagna and Jon Toigo regarding tape's still-relevant role in the data center and how tape can be key for disaster recovery.
Posted: 11 Feb 2013 | Published: 13 Mar 2013

Iron Mountain

The Guide to Data Movement and Governance
sponsored by IBM
EGUIDE: Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.
Posted: 29 Nov 2011 | Published: 28 Nov 2011

IBM

What if There Were a Better Class of Cloud?
sponsored by Alcatel-Lucent Enterprise
PRESENTATION TRANSCRIPT: The Carrier Cloud is a superior class of public cloud services, which serves customers better and enables MSPs to further leverage the cloud for their own business benefits.
Posted: 15 May 2012 | Published: 15 May 2012

Alcatel-Lucent Enterprise
 
 
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