Service Creation Platforms

EGUIDE: In this informative Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, learn more about the virtual management tools on the market and their functionality. Discover which product capabilities organizations should consider when evaluating virtual infrastructure management technologies.

Posted: 22 Jun 2009 | Published: 22 Jun 2009

WHITE PAPER: Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

Posted: 18 May 2011 | Published: 18 May 2011

SOFTWARE DOWNLOAD: Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.

Posted: 18 Jun 2010 | Premiered: 18 Jun 2010

WHITE PAPER: This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.

Posted: 11 Sep 2009 | Published: 11 Sep 2009

WEBCAST: Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This webcast provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.

Posted: 18 Nov 2010 | Premiered: 18 Nov 2010

WHITE PAPER: In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”.

Posted: 23 Nov 2011 | Published: 23 Nov 2011

WHITE PAPER: Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Access this except chapter to learn about deploying software to your mobile hardware.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: From improvements to project planning and requirements management to testing, QA and reporting, read this white paper to find out what's new in version 11.0 of HP's Application Lifecycle Management (ALM) and Quality Center Enterprise applications.

Posted: 06 Feb 2012 | Published: 06 Feb 2012

WHITE PAPER: Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process.

Posted: 11 Nov 2011 | Published: 11 Nov 2011