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Service Centers Reports
G-Cloud Report: Service Specification Approach
sponsored by
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

Diversify or Die: A Copier Dealer Moves Into Managed Services
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one copy company successfully moved into managed service to compete in today's business environment. Read on to learn how this company was able to develop expertise in new fields, as well as boost IT efficiency.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Solarwinds N-able

Server Management: Imrpove Availability and Reduce Costs
sponsored by IBM
WHITE PAPER: This report is a guide for the 10-step process that will ensure a smooth managed infrastructure service implementation.
Posted: 01 Sep 2015 | Published: 16 Apr 2014


The Importance of Operational Excellence for IT Service Providers
sponsored by Datapipe
WHITE PAPER: In the following white paper, learn how managed IT services providers can help IT decision makers free up their time to focus on important processes that move the business forward. Read on to uncover what characteristics are necessary to have in a MSP that can provide trustworthy and valuable services for years to come.
Posted: 24 Sep 2015 | Published: 24 Sep 2015


Harnessing Business-Led IT
sponsored by
ESSENTIAL GUIDE: CIOs should treat business-led IT ("Shadow IT") as another, often better, way to achieve the core goals of Corporate IT, this report from CEB argues
Posted: 22 Aug 2014 | Published: 22 Aug 2014

The Smarter Partner for MSPs
sponsored by Webroot
RESOURCE: This resource details a partnership for MSPs that can aid in all aspects of your business including security services, social media, billing and more. Read on to learn more so that you can better service your existing clients and seamlessly grow your company to serve new customers.
Posted: 09 Sep 2015 | Published: 09 Sep 2015


Precedent Technologies Partners With SolarWinds N-Able to Fend Off MSP Competition
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time manually updating systems, as well as grow its sales by 10%
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Solarwinds N-able

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010


Business-Critical Benefits of Workload Automation Solutions
sponsored by ASG Software Solutions
WHITE PAPER: Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations.
Posted: 08 Feb 2010 | Published: 08 Feb 2010

ASG Software Solutions
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