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Self-Service 2016: Is It Time to Appoint an Omnichannel Guru?
sponsored by Genesys
WEBCAST: In this upcoming webinar happening on May 4, learn how omnichannel customer engagement will change the way you offer self-service and interact with your customers. Register now to learn about Irish telecom company eir's journey to delivering a great customer experience through personalization.
Posted: 15 Apr 2016 | Premieres: May 4, 2016

Genesys

CRM Success Stories: Amway Korea
sponsored by Microsoft
WHITE PAPER: Access this infographic and learn how Amway Korea improved service quality and better decision-making by enabling employees with an integrated CRM strategy. Learn how their approach can help you remain competitive and ensure customer satisfaction.
Posted: 08 Jan 2016 | Published: 10 May 2015

Microsoft

NXP Semiconductors Controls Margins with Self-Service Capabilities
sponsored by TIBCO Software Inc.
CASE STUDY: With self-service analytics, NXP Semiconductors was able to put their end users in the driver's seat and in control of pulling their own complex sales model data. Access now to learn how to partner with IT instead of fully relying on them for trustworthy information.
Posted: 13 Oct 2015 | Published: 27 Feb 2015

TIBCO Software Inc.

Smartself-service – a guide for buyers
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Rob Bamforth and Clive Longbottom offer a checklist for assessing suppliers for smart-self service projects.
Posted: 04 Mar 2013 | Published: 04 Mar 2013

ComputerWeekly.com

The New Generation of Self-Service BI: Avoiding Common Pitfalls
sponsored by Information Builders
WHITE PAPER: With business intelligence and mobile technology leading the way for many organizations seeking deeper data insights from any location, enabling self-service BI is definitely on the top of big business goals. Unfortunately, avoiding the typical pitfalls self-service BI can be a bit difficult. Consult the following white paper to find out how.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

Information Builders

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
PRESENTATION TRANSCRIPT: This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

myDIALS Inc.

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses
sponsored by NCR Corporation
WHITE PAPER: Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.
Posted: 27 Sep 2010 | Published: 27 Sep 2010

NCR Corporation

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement
sponsored by Actuate
WHITE PAPER: This white paper uncovers strategies for performance improvement through self-service business intelligence.
Posted: 15 Mar 2012 | Published: 15 Mar 2012

Actuate

Thor Technologies, Inc.: Xellerate®, Secure Enterprise Provisioning System Integrates with RSA ClearTrust® to Provide Enhanced User Management
sponsored by RSA
CASE STUDY: Xellerate®, combined with RSA ClearTrust® software, provides a comprehensive solution that delivers centralized authentication and secure access management as well as user self-service and workflow capabilities.
Posted: 09 Jun 2004 | Published: 07 Jun 2004

RSA
 
 
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