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Self Help Tools Reports
 
Intelligent Self-Service and Personalization: Rethink the Customer Experience
sponsored by Genesys
WHITE PAPER: In this guide, you'll learn how to equip your contact center with an integrated approach to self-assisted and proactive services that deliver on customer needs as well as revenue generation. Access now for helpful considerations on how to master this balancing act.
Posted: 24 Aug 2015 | Published: 31 Dec 2014

Genesys

Business Intelligence for Intelligent Business Users
sponsored by IBM
WHITE PAPER: The following white paper covers how important it is to address the different BI needs of your business constituents, so they have insight when and where they need it. Learn how to empower employees so they don't have to rely on IT.
Posted: 04 Aug 2015 | Published: 31 Mar 2014

IBM

Self-Service Analytics: Easily Explore Data to Make Decisions you can Trust
sponsored by TIBCO Software Inc.
WHITE PAPER: This white paper describes how to enable an up-to-date, data-driven organization without spreadmart and datamart risks. Discover an array of analytics capabilities designed to meet the needs of all users and use cases.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

TIBCO Software Inc.

Now that you have a Microsoft private cloud, what the heck are you going to do with it?
sponsored by Rackspace
WHITE PAPER: This white paper examines how you can leverage the benefits of a Microsoft Private Cloud by using Rackspace to host and manage your Microsoft Cloud Platform environment.
Posted: 14 May 2015 | Published: 14 May 2015

Rackspace

Making Self-Service Analytics Easy, Fast, Smart and Trusted
sponsored by IBM
WHITE PAPER: This white paper takes a look at the current challenges faced by many organizations in addressing the growing need for self-service capabilities. Access now and examine the different types of users and stakeholders who need more self-service, in addition to four factors that are critical to realizing the full potential of self-service analytics.
Posted: 04 Aug 2015 | Published: 31 Oct 2014

IBM

The New Era of Self-Service Analytics
sponsored by Information Builders
WHITE PAPER: Access this informative white paper to learn how organizations are taking advantage of the boom in self-service analytic apps by deploying them to users. Discover solutions that let consumers visualize, analyze and explore data that matters to them, while helping them convert insights into action in real-time.
Posted: 08 Apr 2015 | Published: 08 Apr 2015

Information Builders

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

E-Guide: Developing a Strategy for and Implementing Real-time BI and Analytics
sponsored by Tableau Software
EGUIDE: Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.
Posted: 15 Apr 2011 | Published: 15 Apr 2011

Tableau Software

Big Data Visualization: Turning Big Data Into Big Insights
sponsored by Intel
WHITE PAPER: In response to these challenges, savvy businesses are increasingly turning to visualization-based data discovery tools, which promote self-service business intelligence (BI). This informative paper provides valuable information about visualization-based data discovery tools and how they can help IT decision-makers derive more value from big data.
Posted: 29 May 2013 | Published: 31 Mar 2013

Intel
 
 
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