Kenneth Cole Productions Inc. decided to take advantage of the scalability of cloud resources provided on demand by Amazon Web Services (AWS) and the self-service reporting of SAP BusinessObjects 4.0. Read this brief case study to learn about the combined Proof of Concept that completed these initiatives in three weeks for less than $500.
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
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