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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Get Organized to Stop the Communications and Collaboration Infrastructure Civil War
sponsored by NetScout Systems, Inc.
ANALYST REPORT: View this Forrester report to learn why creating a comprehensive CCI road map is difficult for many IT organizations, as well as a checklist to help you achieve a unified CCI strategy.
Posted: 24 Feb 2015 | Published: 10 Nov 2014

NetScout Systems, Inc.

Redefining Interpersonal Communication
sponsored by Alcatel-Lucent
WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Alcatel 7302 ISAM: Intelligent Services Access Manager
sponsored by Alcatel
PRODUCT LITERATURE: The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
Posted: 07 Jul 2006 | Published: 01 Jun 2005

Alcatel

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks
sponsored by Enea
WHITE PAPER: This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry.
Posted: 15 Sep 2008 | Published: 15 Mar 2008

Enea

Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett-Packard Company
CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005

Hewlett-Packard Company

Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006

IONA Technologies

Presentation Transcript: Consolidating service platforms to reduce operations costs
sponsored by Juniper Networks, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
Posted: 07 May 2009 | Published: 07 May 2009

Juniper Networks, Inc.

Telecommunications: Future Services and Business Models
sponsored by Comarch Telecommunications
WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.
Posted: 20 Jun 2008 | Published: 01 Jun 2005

Comarch Telecommunications

Next-gen telecom testing tools evolve for NGN services, IMS networks
sponsored by Mu Dynamics
EGUIDE: This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.
Posted: 18 Apr 2011 | Published: 18 Apr 2011

Mu Dynamics
 
 
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