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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

CW Special report on Wipro
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Seize the power of connected intelligence
sponsored by Hewlett-Packard Limited
WEBCAST: This brief webcast demonstrates how with connected intelligence, IT leaders will be able to proactively manage information related risk, enhance customer experiences, optimize business performance, and discover new market opportunities.
Posted: 07 Sep 2012 | Premiered: Sep 7, 2012

Hewlett-Packard Limited

The Service Innovation Mandate in Telecommunications
sponsored by CA Technologies.
WHITE PAPER: This paper provides an overview of the key strategies telecommunications companies can pursue in order to most fully capitalize on the opportunities afforded by APIs. Read on to learn more.
Posted: 11 Nov 2014 | Published: 31 Oct 2014

CA Technologies.

IMS Interconnect: Peering, Roaming and Security - Part Two
sponsored by Alcatel-Lucent
PRODUCT LITERATURE: Read this white paper for an overview of IMS Interconnect and the security considerations to address in order to achieve the proper balance of access and security.
Posted: 10 Sep 2007 | Published: 01 Feb 2007

Alcatel-Lucent

Alcatel 1850 TSS-320: Transport Service Switch | Release 1
sponsored by Alcatel
DATA SHEET: The Alcatel 1850 TSS-320 is a new breed of multiservice transport platform that is able to support mixed traffic, from 100 percent circuits to 100 percent packets, up to a maximum of 320 Gb/s.
Posted: 07 Jul 2006 | Published: 01 Jul 2005

Alcatel

Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006

IONA Technologies

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett-Packard Company

Extending Enterprise Networks with a Service Delivery Environment: What every service provider should know to meet the needs of the enterprise customers
sponsored by Alcatel-Lucent
PRODUCT LITERATURE: This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

ABI Research: Mobilize Enterprise Office Communications NOW with 4G
sponsored by Sprint
WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Sprint
 
 
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