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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

End-to-End Service Intelligence Provides Vodafone With Actionable Insights for In-Depth Issue Investigation
sponsored by Splunk
CASE STUDY: Telco company Vodafone, was struggling to achieve visibility into the health and performance of its services. In this case study, discover how one system helped Vodafone proactively find and address system issues quickly and easily with increased visibility.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Splunk

Mobile Apps Stores
sponsored by ComputerWeekly.com
ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012

ComputerWeekly.com

Turning Copper into Gold: Profiting from the New Style of Telecommunications
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: Telecom organizations need to embrace change to thrive in today's world. Learn about the trends and challenges ahead.
Posted: 04 May 2015 | Published: 04 May 2015

Hewlett Packard Enterprise

Proactive Service Assurance for Mobile Data Services
sponsored by InfoVista Corporation
WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
Posted: 02 Mar 2009 | Published: 26 Feb 2009

InfoVista Corporation

Case Study: Turn Big Data and Analytics into Big Results
sponsored by IBM
VIDEO: In this video, C Spire's brand platforms and analytics manager Justin Croft illustrates his company's success with business analytics. Discover your own success with these tools when you learn how to be effective with customer insights.
Posted: 03 Aug 2015 | Premiered: 03 Aug 2015

IBM

Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett Packard Enterprise

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions
sponsored by Motorola, Inc.
BROCHURE: Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.
Posted: 20 Nov 2007 | Published: 20 Nov 2007

Motorola, Inc.

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company
 
 
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