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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Mobile Apps Stores
sponsored by
ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012

Case Study: Turn Big Data and Analytics into Big Results
sponsored by IBM
VIDEO: In this video, C Spire's brand platforms and analytics manager Justin Croft illustrates his company's success with business analytics. Discover your own success with these tools when you learn how to be effective with customer insights.
Posted: 03 Aug 2015 | Premiered: 03 Aug 2015


How Finance Teams Can Help Their Organizations Get Future-Ready
sponsored by IBM
WHITE PAPER: This white paper explores how finance teams can improve performance management, embrace lean practices, implement a scrum methodology, and more. Access now to find out what the best practices are for making your business future-ready.
Posted: 16 Jun 2016 | Published: 30 Jan 2015


IBM Information On Demand Virtual 2010
sponsored by IBM
WEBCAST: Curious about IBM Information On Demand (IOD) Global Conference 2010 in Las Vegas? Explore the best of the conference, virtually. Learn how to deliver trusted information for greater insight and smarter decisions, and align information and related projects to business goals.
Posted: 22 Nov 2010 | Premiered: Dec 15, 2010, 13:00 EST (18:00 GMT)


Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks
sponsored by Enea
WHITE PAPER: This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry.
Posted: 15 Sep 2008 | Published: 15 Mar 2008


Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...
Posted: 10 Sep 2007 | Published: 01 Sep 2007


Session Border Controllers: Addressing Tomorrow's Requirements
sponsored by Metaswitch Networks
WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Sunbelt Exchange Archiver (SEA): Your Email Archiving Solution
sponsored by RSA
PRODUCT LITERATURE: SEA is a comprehensive email archiving solution from Sunbelt Software that effectively addresses today's corporate email communication needs.
Posted: 17 Feb 2014 | Published: 29 Aug 2008

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