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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Telecommunications: Future Services and Business Models
sponsored by Comarch Telecommunications
WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.
Posted: 20 Jun 2008 | Published: 01 Jun 2005

Comarch Telecommunications

Business Analytics: Helping You Put an Informed Foot Forward
sponsored by SAS
WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Case Study: Turn Big Data and Analytics into Big Results
sponsored by IBM
VIDEO: In this video, C Spire's brand platforms and analytics manager Justin Croft illustrates his company's success with business analytics. Discover your own success with these tools when you learn how to be effective with customer insights.
Posted: 03 Aug 2015 | Premiered: 03 Aug 2015

IBM

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

A Buyer's Guide to IP PBX Options
sponsored by Alcatel-Lucent
WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Posted: 10 Sep 2007 | Published: 01 Feb 2007

Alcatel-Lucent

Webinar: Managing the Deployment Lifecycle
sponsored by RightScale
WEBCAST: In this webinar, RightScale presents typical lifecycle scenarios that you accomplish today in your datacenter – and show how you can execute them on the cloud in a more automated and repeatable manner.
Posted: 01 Mar 2010 | Premiered: Mar 1, 2010

RightScale

Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005

Hewlett Packard Enterprise

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance
sponsored by Xenos Group Inc.
WHITE PAPER: This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...
Posted: 09 Jun 2009 | Published: 01 Feb 2009

Xenos Group Inc.

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent
 
 
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