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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Video: How a Leading Collaboration Service Provider Brought an International Company Closer
sponsored by Arkadin
VIDEO: Watch this video now to learn how Arkadin, one of the world's largest and fastest growing collaboration service providers, was able to facilitate communication between the international branches of one company, and why the CIO recommends Arkadin to his peers.
Posted: 24 Jul 2014 | Premiered: 18 Apr 2013

Arkadin

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service
sponsored by Alcatel-Lucent
WHITE PAPER: Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: 20 Aug 2008 | Published: 01 Feb 2007

Alcatel-Lucent

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprintâ„¢ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Delivering on the Promise of eLearning
sponsored by Adobe Systems, Inc.
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe Systems, Inc.

Converged Video Network Security
sponsored by Alcatel-Lucent
WHITE PAPER: Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Posted: 20 Aug 2008 | Published: 01 Apr 2007

Alcatel-Lucent

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

Billing System Perspective: Convergence in Telecommunication
sponsored by Comarch Telecommunications
WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
Posted: 20 Jun 2008 | Published: 01 Jan 2007

Comarch Telecommunications

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Alcatel 1850 TSS-320: Transport Service Switch | Release 1
sponsored by Alcatel
DATA SHEET: The Alcatel 1850 TSS-320 is a new breed of multiservice transport platform that is able to support mixed traffic, from 100 percent circuits to 100 percent packets, up to a maximum of 320 Gb/s.
Posted: 07 Jul 2006 | Published: 01 Jul 2005

Alcatel
 
 
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