Sales

WHITE PAPER: Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.

Posted: 12 Jan 2009 | Published: 12 Jan 2009

WHITE PAPER: Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.

Posted: 26 Jan 2009 | Published: 23 Jan 2009

WHITE PAPER: With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.

Posted: 26 Jan 2009 | Published: 26 Jan 2009

DATA SHEET: Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.

Posted: 09 Jan 2009 | Published: 09 Jan 2009

WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.

Posted: 06 Jan 2009 | Published: 06 Jan 2009

WHITE PAPER: For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static.

Posted: 06 Jan 2009 | Published: 31 Dec 2008

WHITE PAPER: Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.

Posted: 10 Dec 2008 | Published: 01 Oct 2006

WHITE PAPER: This paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives.

Posted: 09 Dec 2008 | Published: 09 Dec 2008

WHITE PAPER: The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

CASE STUDY: The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform.

Posted: 20 Nov 2008 | Published: 20 Nov 2008

SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

Posted: 03 Nov 2008 | Premiered: 31 Oct 2008

CASE STUDY: SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks.

Posted: 27 Oct 2008 | Published: 27 Oct 2008

WHITE PAPER: Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain.

Posted: 17 Oct 2008 | Published: 16 Oct 2008

WHITE PAPER: What should you do to protect your data if your resources are limited? This paper describes ten steps to safeguard business data.

Posted: 16 Oct 2008 | Published: 16 Oct 2008

WHITE PAPER: This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).

Posted: 14 Oct 2008 | Published: 14 Oct 2008

WHITE PAPER: In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.

Posted: 02 Oct 2008 | Published: 30 May 2006

PRODUCT LITERATURE: The SAP Paybacks and Chargebacks application by Vistex allows manufacturers and distributors to manage the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and post settlement adjustment.

Posted: 18 Sep 2008 | Published: 18 Sep 2008

WHITE PAPER: This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.

Posted: 16 Sep 2008 | Published: 16 Sep 2008

WHITE PAPER: This document first establishes what master data and Master Data Management (MDM) mean and then discusses the nontechnical organizational and operational challenges associated with introducing an MDM program.

Posted: 16 Sep 2008 | Published: 16 Sep 2008

SOFTWARE DEMO: Complete capabilities in a single product. See key features for IT and business users.

Posted: 11 Sep 2008 | Premiered: 11 Sep 2008

WHITE PAPER: Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.

Posted: 01 Sep 2008 | Published: 25 Dec 2006

WHITE PAPER: Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.

Posted: 21 Aug 2008 | Published: 20 Aug 2008

WHITE PAPER: This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.

Posted: 20 Aug 2008 | Published: 20 Aug 2008