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Sales Force Automation

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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact  … 
Definition continues below.
Sales Force Automation Reports
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Attain True Market Leadership in a Customer-Driven Age
sponsored by Oracle Corporation
WHITE PAPER: In today's demanding business environment you either lead or you fall behind. So what defines leadership in an environment where business models shift all the time and CEOs have 90 days to please shareholders or face their wrath?
Posted: 02 Mar 2007 | Published: 01 Feb 2007

Oracle Corporation

Delivering Actionable Insight into Sales
sponsored by Oracle Corporation
WHITE PAPER: This white paper details sales analytics which can empower users to proactively and continually improve their performance.
Posted: 02 Mar 2007 | Published: 01 Dec 2006

Oracle Corporation

Replicate Sales Success - Clone Your Star Salespeople
sponsored by Oracle Corporation
PRODUCT LITERATURE: Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.
Posted: 16 Jan 2007 | Published: 01 Sep 2006

Oracle Corporation

Customer Relationship Management: 10 Steps to Success
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Done right, customer relationship management (CRM) allows companies to increase both their revenue and profit while lowering the cost of
Posted: 22 Nov 2006 | Published: 01 Sep 2005

FrontRange Solutions Inc.

CSO Insights Summary Report: The Impact of Sales Process and CRM on Optimizing Sales Effectiveness
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Compare the performance differences between firms with well a defined and CRM supported sales process verses those without optimized sales strategies. Discover the most dramatic areas of performance gain and the impact on sales effectiveness.
Posted: 22 Nov 2006 | Published: 26 Dec 2005

FrontRange Solutions Inc.

Customer Relationship Management
sponsored by Infor
PRODUCT LITERATURE: Infor CRM solutions are accessible anywhere, anytime on a variety of devices with Web-based technology and access through a password-protected portal.
Posted: 10 Nov 2006 | Published: 01 Nov 2006

Infor

Technology Strategies for Integrated Business Planning Benchmark Report
sponsored by Infor
WHITE PAPER: Traditional sales and operations planning (S&OP) processes are not sufficient in high-pressure business environments. Read this Aberdeen Group paper to learn how organizations can improve S&OP processes to better execute business strategies.
Posted: 08 Nov 2006 | Published: 01 Jul 2006

Infor

Sales Enablement: User Acceptance Means More Sales
sponsored by Sage SalesLogix
WHITE PAPER: Sales enablement is a central component of a successful customer relationship management (CRM) strategy. This white paper defines sales enablement and distinguishes its benefits from traditional sales force automation.
Posted: 27 Oct 2006 | Published: 01 Oct 2006

Sage SalesLogix

Yankee Group: Driven Revenue through Information-driven Selling
sponsored by Oracle Corporation
WHITE PAPER: This paper by the Yankee Group is a review of today's sales challenges and how strategically managed companies are beginning to provide consistent, accurate information to an entire network of organizations involved in the selling process.
Posted: 06 Oct 2006 | Published: 01 May 2005

Oracle Corporation

Case Study: Salesforce.com and BakBone Software, Inc.
sponsored by Salesforce.com
CASE STUDY: This case study documents an important paradigm shift now underway in the enterprise software industry and we can expect more companies to follow the Salesforce. com lead.
Posted: 04 Oct 2006 | Published: 04 Oct 2006

Salesforce.com

Salesforce.com: Success on Demand
sponsored by Salesforce.com
PRODUCT LITERATURE: The proven leader in on-demand customer relationship management (CRM), salesforce.com makes businesses more successful.
Posted: 04 Oct 2006 | Published: 01 Oct 2006

Salesforce.com
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SALES FORCE AUTOMATION DEFINITION (continued): …  Commerce's ACT! and GoldMine Software's GoldMine. Sales automation software is sometimes called sales automation software, and sometimes called customer relations management ( CRM ) software.SFA packages typically include a Web-ready database, an e-mail package, and customizable template s. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.In August 2000, Oracle released a free CRM software package, OracleSalesOnline.com … 
Sales Force Automation definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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