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Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

eBook: Building a Business Case for Social CRM and Customer Communities
sponsored by Sirius Computer Solutions
EBOOK: Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
Posted: 16 Jun 2010 | Published: 16 Jun 2010

Sirius Computer Solutions

The State of Marketing 2011: Unica’s Annual Survey of Marketers
sponsored by Unica Corporation - An IBM Company
WHITE PAPER: This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.
Posted: 06 May 2011 | Published: 06 May 2011

Unica Corporation - An IBM Company

8X8 relies on Vblock™ Infrastructure Systems for highly available cloud services targeted to a range of businesses
sponsored by VCE
CASE STUDY: Discover why one cloud services provider chose the infrastructure platforms they did and the benefits this particular vendor brings to their growing customer base.
Posted: 26 Jul 2012 | Published: 26 Jul 2012

VCE

Executive Relevance Selling
sponsored by Comstor
WHITE PAPER: Learn how to win and sustain business at the highest levels win an Executive Relevance Selling (ERS) program from Comstor.
Posted: 27 Dec 2012 | Published: 27 Jan 2012

Comstor

Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys

MicroScope - April 2012: A special issue looking at the opportunities for resellers in the server market
sponsored by MicroScope
EZINE: Themed ezine looking at the issues in the server market and the opportunities for resellers.
Posted: 13 Apr 2012 | Published: 23 Apr 2012

MicroScope

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore
 
 
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