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Sales Channel Management Reports
 
Channel IT Priorities 2013 Europe
sponsored by MicroScope
ESSENTIAL GUIDE: The latest exclusive Channel IT Priorities 2013 research from Microscope and TechTarget  reveals a reseller base in transition starting to embrace managed services.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

MicroScope

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

How Will the Transition to ICD-10 codes affect Health IT?
sponsored by Virtusa Corporation
EGUIDE: As of Oct. 1, 2015, U.S. health care providers must use ICD-10 codes when they submit medical claims. This FAQ e-guide addresses what the transition means, advantages of using ICD-10, as well as best practices on how providers can prepare and succeed in an ICD 10 conversion.
Posted: 31 Mar 2011 | Published: 29 Mar 2011

Virtusa Corporation

SearchSystemsChannel.com eGuide: Server Migration for the Midmarket
sponsored by IBM
EGUIDE: Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

eGuide: Storage virtualization for data migration, consolidation
sponsored by IBM
EGUIDE: Data migration is a major challenge for customers upgrading their storage hardware. Fortunately, virtualization can help to streamline this process. This expert e-guide, brought to you by SearchSystemschannel.com, explores the fundamentals of storage virtualization and points out the new revenue opportunities that accompany it.
Posted: 17 Oct 2011 | Published: 17 Oct 2011

IBM

eBook: Building a Business Case for Social CRM and Customer Communities
sponsored by Sirius Computer Solutions
EBOOK: Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
Posted: 16 Jun 2010 | Published: 16 Jun 2010

Sirius Computer Solutions

A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE: Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012

Comstor

Exceptional Experiences: The key to customer engagement
sponsored by IBM
BROCHURE: Frustrated customers, lower satisfaction, declining loyalty and plummeting sales are potential consequences of a poor online experience. Looking ahead, both analysts and industry leaders agree that an exceptional experience will be the key to dazzling, acquiring and retaining customers.
Posted: 15 Dec 2010 | Published: 14 Dec 2010

IBM

SearchSystemsChannel.com eGuide: VAR Guide to Storage for Virtual Servers
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, explores the storage challenges that frequently accompany server virtualization. Gain insight into best practices your customers can implement to ensure optimal storage performance and the success of their virtual environments.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys
 
 
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