Business of Information Technology  >   Business Processes  >   Sales  >  

Sales Channel Management

RSS Feed    Add to Google    Add to My Yahoo!
Sales Channel Management Reports
 
Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

Putting Dispatch in the Driver’s Seat
sponsored by ConnectWise
WHITE PAPER: Does your help desk feel like it's stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner.  Learn the 5 simple rules of dispatching your help desk can't afford to break.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

eBook: Building a Business Case for Social CRM and Customer Communities
sponsored by Sirius Computer Solutions
EBOOK: Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
Posted: 16 Jun 2010 | Published: 16 Jun 2010

Sirius Computer Solutions

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs
sponsored by Taleo
WHITE PAPER: For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static.
Posted: 06 Jan 2009 | Published: 31 Dec 2008

Taleo

Partner Channel Management: Build Stronger Partnerships for Stronger Profits
sponsored by SAP America, Inc.
WHITE PAPER: This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company.
Posted: 02 Sep 2010 | Published: 02 Sep 2010

SAP America, Inc.

Best Practices to Gain Visibility and Control of Your Demand Network
sponsored by E2open
WEBCAST: This Webcast examines new demand network management trends and technologies that will enable multi-enterprise companies to maximize the potential of their demand networks.
Posted: 05 May 2009 | Premiered: May 21, 2009, 12:00 EDT (16:00 GMT)

E2open

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement