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SPO Software Reports
Maximising automation and the industrialisation of IT
sponsored by
ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.
Posted: 18 Feb 2013 | Published: 05 Dec 2012

Real user reviews: HP vs. Parasoft
sponsored by IT Central Station
ESSENTIAL GUIDE: In this day and age, making a big purchase often includes checking out user reviews and ratings to influence your purchase. Why should IT solutions be any different? Download this expert guide from IT Central Station to find out what real, professional users think of different service virtualization solutions.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Gartner: Best practices for I&O for cloud-readiness
sponsored by
ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013

Time-Based Routing for Field Service
sponsored by Oracle Corporation
WHITE PAPER: The key to mobile workforce optimization is accurately assessing travel times for multiple routes between multiple appointments. Read this white paper for the pros and cons of three routing methodologies.
Posted: 20 Mar 2015 | Published: 31 Oct 2014

Oracle Corporation

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

Case Study: Liverpool Women's NHS Foundation Trust
sponsored by Kaseya International Limited
CASE STUDY: Access this exclusive resource to learn how one organisation within the health care industry updated their whole IT infrastructure by automating their IT support and service to improve system uptime and staff productivity. Dscover how this automation platform that can help your company manage your entire infrastructure while reducing costs.
Posted: 23 Aug 2011 | Published: 23 Aug 2011

Kaseya International Limited

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

A Software Guide for Data Center Management and Optimization
sponsored by Schneider Electric
SOFTWARE DOWNLOAD: In this brief resource, you will learn about data center optimization software that will increase your operational efficiencies, as well as plan, monitor, and operate your data center from server to rack to row to room to building. Read on to empower your data center manager with this software.
Posted: 30 Nov 2015 | Premiered: 30 Nov 2015

Schneider Electric
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