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SMR Reports
 
A New Tune for Telephony? What MS Lync Really Means
sponsored by SearchUnifiedCommunications.com
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

SearchUnifiedCommunications.com

Case Study: Insurer raises the bar on CCM
sponsored by GMC Software
CASE STUDY: In this exclusive case study, pick up tips and tricks for your organization in your journey to transition your legacy CCM software to a new system. Discover how one North American insurance agency was able to achieve outstanding customer service.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

GMC Software

Thrive, Survive or Perish - How the New Style of IT Changes Service Delivery
sponsored by Hewlett-Packard Company
VIDEO: View this webcast to learn about the new style of IT and how you can provide improved service delivery. Discover a converged console solution that automates every day maintenance tasks to liberate your admins to pursue innovative and transformative projects.
Posted: 08 Dec 2014 | Premiered: 05 Nov 2014

Hewlett-Packard Company

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This white paper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

The Evolving Group Video System Market
sponsored by Cisco Systems, Inc.
WHITE PAPER: This research study provides a buyer's guide to the major vendors in the group video market.
Posted: 26 Mar 2015 | Published: 24 Jun 2014

Cisco Systems, Inc.

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

The Rise of UC Applications
sponsored by SearchUnifiedCommunications.com
EBOOK: Unified communications applications are increasingly important to enterprise users who want communications functions incorporated into their existing systems, including cloud- and premises-based options. Employees need to learn about the advantages of streamlining communications, and how UC applications may simplify UC integration issues.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

SearchUnifiedCommunications.com

Three Ways to Achieve Fast and Affordable IT in an Always-On World
sponsored by VMware
ESSENTIAL GUIDE: This guide outlines three key ways to achieve fast and affordable IT services while still maintaining control of your data center budget. Discover a virtualization platform that delivers all three of these essential capabilities for meeting your business SLAs while containing costs.
Posted: 26 Mar 2015 | Published: 31 Dec 2014

VMware

Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
 
 
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