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SMDS Reports
Increase Operational Efficiency with MSP Automation
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one small MSP was able to grow their business using an automation platform. Read on to learn about the benefits they were able to achieve including increased efficiency, simplified cloud transitions, and increased business value.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

WaaS: Effectively and securely manage end users, devices, and compliant workloads
sponsored by Matrix42
WHITE PAPER: Explore potential benefits of workspace aggregators in IT environments. Learn how this technology can allow IT managers to better manage end users, their devices and compliant workloads.
Posted: 26 May 2015 | Published: 26 May 2015


Is Your ITAM Practice Aligned with Your ITSM Processes?
sponsored by Unisys
WHITE PAPER: In this white paper, discover an ITAM solution that plays a key role in improving the ITSM process.
Posted: 06 May 2015 | Published: 01 Mar 2014


MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

Five IT Infrastructure Projects to Tackle in 2015
sponsored by VMware
EGUIDE: This expert e-guide examines how respondents of TechTarget's IT priority survey are planning their data center infrastructure upgrades for 2015. Download now to see the top five results and how this can impact your own organization.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


How to Overcome Top ITSM Challenges
sponsored by IBM
WHITE PAPER: In this white paper, learn the top challenges of IT Service Management (ITSM) and discover how management automation can overcome them.
Posted: 10 Sep 2015 | Published: 30 Apr 2014


5 Mistakes to Avoid When Selecting a Business Phone System
sponsored by RingCentral
WHITE PAPER: In this white paper, discover the five mistakes these businesses make – and how to avoid them.
Posted: 24 Apr 2015 | Published: 31 Dec 2013


2015 Report: Profiling Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This report, based on findings from a December 2014 through January 2015 survey, examines who can be considered the leaders, mainstream players and laggards in modern digital asset management by taking a close look at the most successful (and least successful) management practices. Learn where today's organisations stand.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


Case Study: Improving Customer Satisfaction with Enhanced Service Management
sponsored by Unisys
WHITE PAPER: This white paper describes how a telecommunications company obtained a more efficient method of service management that enabled the business to expand.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

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