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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLAReports
126 - 150 of 234 Matches Previous Page  | Next Page
10 Security Concerns for Cloud Computing
sponsored by Global Knowledge
WHITE PAPER: Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Global Knowledge

BSM in the Cloud with Forrester Research, Part 1: Managing an End-to-End View Made Simple
sponsored by Novell, Inc.
WEBCAST: Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment. Watch this Novell webcast to learn more.
Posted: 12 Oct 2010 | Premiered: Oct 12, 2010

Novell, Inc.

The Truth about Agent vs. Agentless Monitoring
sponsored by uptime software inc.
WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
Posted: 30 Sep 2010 | Published: 30 Sep 2010

uptime software inc.

E-Book: Smart Virtualization Decisions
sponsored by Dell, Inc. and Intel®
EBOOK: This e-book provides a roadmap to virtualization success for CIOs and strategic IT. Topics include: how to align virtualization with business priorities, virtualization beyond the server has its rewards, maintaining compliance in virtual environments, and futureproofing your virtualization roadmap.
Posted: 15 Sep 2010 | Published: 15 Sep 2010

Dell, Inc. and Intel®

Data Deduplication: An Essential Component of your Data Protection Strategy
sponsored by arcserve
WHITE PAPER: Data Deduplication is a technology that helps organizations balance opposing demands. Disk based backups can be rolled out in order to reduce the backup window and improve recovery time, and deduplication means the investment in those disk based targets is maximized. Continue reading this white paper to learn more.
Posted: 19 Aug 2010 | Published: 01 Jul 2010

arcserve

Remote/Branch Office Data Protection and System Availability
sponsored by arcserve
WHITE PAPER: There are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

arcserve

Presentation Transcript: Integrating Cloud into Your Infrastructure Planning
sponsored by GoGrid
PRESENTATION TRANSCRIPT: So you've heard all the noise about saving capital by using public cloud computing services, but actually integrating with cloud services requires some careful planning. This transcript covers cloud integration and cloud security considerations, and it will set you up the right way to begin integrating with cloud computing services.
Posted: 12 Aug 2010 | Published: 12 Aug 2010

GoGrid

Data Center Service Management: A New Imperative for Managing Today's Data Centers
sponsored by Emerson Network Power
WHITE PAPER: To appropriately apply the principles of DCSM, a comprehensive enterprise solution must be able to provide significant levels of control over the infrastructure. Aperture VISTA® is the only enterprise-wide solution to be able to deliver all aspects of DCSM with a multidimensional perspective.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

Emerson Network Power

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers
sponsored by Tenzing Managed IT Services
WHITE PAPER: Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.
Posted: 28 Jun 2010 | Published: 28 Jun 2010

Tenzing Managed IT Services

eBook: IT Handbook - Cross-Platform Virtualization
sponsored by Vizioncore Inc.
EBOOK: Check out the latest issue of the IT handbook, sponsored by Vizioncore, to learn how mixing solutions from different vendors can benefit the performance of your data center. Also in this issue, we'll discuss cross-platform virtualization, management costs, and hypervisor selection.
Posted: 11 Jun 2010 | Published: 11 Jun 2010

Vizioncore Inc.

The Future of Business-Critical Networking
sponsored by Cavalier
WHITE PAPER: Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
Posted: 20 May 2010 | Published: 20 May 2010

Cavalier

Presentation Transcript: Automating QSYSOPR Messages And Resource Monitoring With Robot/CONSOLE
sponsored by Help/Systems
PRESENTATION TRANSCRIPT: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Read this presentation transcript and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
Posted: 20 May 2010 | Published: 20 May 2010

Help/Systems

The Lucky 7 System i Resources
sponsored by Help/Systems
WHITE PAPER: Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.
Posted: 03 May 2010 | Published: 03 May 2010

Help/Systems

Automating Resource Monitoring with Robot/CONSOLE
sponsored by Help/Systems
WEBCAST: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
Posted: 28 Apr 2010 | Premiered: Apr 28, 2010

Help/Systems

Podcast: Automating Resource Monitoring with Robot/CONSOLE
sponsored by Help/Systems
PODCAST: Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes.
Posted: 28 Apr 2010 | Premiered: Apr 28, 2010

Help/Systems

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA
sponsored by itelligence, Inc.
EBOOK: In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.
Posted: 28 Apr 2010 | Published: 28 Apr 2010

itelligence, Inc.

Forrester Webinar: Taming the Performance Beast
sponsored by Embarcadero Technologies, Inc.
WEBCAST: Smart strategies and tools for database optimization is critical to reduce costs in complex infrastructures and can help organizations defer hardware upgrades, get more out of existing systems, and improve developer and DBA productivity.
Posted: 26 Apr 2010 | Premiered: Apr 26, 2010

Embarcadero Technologies, Inc.

Virtual Data Center E-Zine - Volume 21: Pros and Cons of Moving to the Cloud
sponsored by SearchDataCenter.com
EZINE: Cloud offerings are available today, but the technology and practices are still evolving. Organizations should consider a number of tradeoffs and implications carefully before making the move to the cloud. Learn which issues might make the case for cloud computing and which ones might be deal-breakers.
Posted: 07 Apr 2010 | Published: 07 Apr 2010

SearchDataCenter.com

MegaPath Site-to-Site MPLS VPN
sponsored by MegaPath Inc.
WHITE PAPER: Your employees in remote locations need the same fast, reliable, secure and cost-effective access to information and applications as your employees at headquarters. MegaPath Site-to-Site MPLS VPN is the simple solution. Read this white paper to learn how to MegaPath Site-to-Site MPLS VPN means more security, more selection, and more service.
Posted: 30 Mar 2010 | Published: 30 Mar 2010

MegaPath Inc.

Virtualize Now with Dell | EMC CX4 and VMware vSphere 4.0
sponsored by Dell | EMC
PRODUCT OVERVIEW: Deploying Dell’s enterprise solutions, including Dell|EMC CX4 Muti-Protocol SANs, 11th generation PowerEdge Virtualization Optimized Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect your VMware vSphere 4.0 enviornment. Read this paper to learn more!
Posted: 22 Mar 2010 | Published: 03 Nov 2009

Dell | EMC

Presentation Transcript: College of Virtualization - Lessons in Creating a Virtual Infrastructure for Cloud Computing
sponsored by Dell and VMware
PRESENTATION TRANSCRIPT: This presentation transcript discusses the steps essential for creating a virtual infrastructure for cloud computing to improve the delivery of data center applications.
Posted: 22 Mar 2010 | Published: 05 Mar 2010

Dell and VMware

Expert Lessons in Implementing a Cost-Effective Disaster Recovery Plan
sponsored by Dell and VMware
PRESENTATION TRANSCRIPT: This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.
Posted: 17 Mar 2010 | Published: 16 Mar 2010

Dell and VMware

Presentation Transcript: College of Virtualization - Lessons in Integrating Data Protection Software
sponsored by Dell and VMware
PRESENTATION TRANSCRIPT: In this SearchStorage.com presentation transcript, you'll see an overview of data protection software. You'll recieve some general advice, business and technology considerations, as well as some deployment considerations and configurations.
Posted: 16 Mar 2010 | Published: 16 Mar 2010

Dell and VMware

Web Content Management: Why SaaS Matters and Why You Should Care
sponsored by Clickability, Inc.
WHITE PAPER: With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase.
Posted: 10 Mar 2010 | Published: 09 Mar 2010

Clickability, Inc.

Smarter Deduplication with CommVault® Simpana® Software
sponsored by CommVault Systems, Inc.
WHITE PAPER: Business and IT are both struggling with how to protect, monitor, maintain and recover business-critical data when it continues to grow at 30-50 percent per year. Read this white paper to learn how CommVault® Simpana® software provides a holistic approach to data deduplication.
Posted: 08 Mar 2010 | Published: 08 Mar 2010

CommVault Systems, Inc.
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SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
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