SDSL

WHITE PAPER: CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.

Posted: 06 Mar 2012 | Published: 01 Dec 2011

CASE STUDY: In order to find a scalable virtualized computing system Hostworks, a digital media environment management company, turned to elastic computing to keep up with the unpredictable demand of their users. Read this case study to learn how they evaluated their options and why they chose the system they did.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: Read this white paperto learn about an expert integrated system that creates the cohesiveinfrastructure needed to satisfy evolving business requirements.

Posted: 16 Jul 2012 | Published: 02 May 2012

WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.

Posted: 06 May 2013 | Published: 26 Jun 2012

CASE STUDY: Read this case study to learn how iomart Hosting, an IT services company, improved the technology they were able to provide through a highly-available server that safeguards customer information. Uncover more details inside like the powerful benefits they realized.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

CASE STUDY: In order for IT services company iSOFT to improve their quality of service and reduce operation costs, they needed to automate operations efficiently and security through the cloud. This case study illustrates how they were able to achieve their goal with a software suite that allowed them to create a private cloud, automate their systems and more.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.

Posted: 21 Oct 2011 | Published: 21 Feb 2011

WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.

Posted: 21 Oct 2011 | Published: 15 Feb 2011

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.

Posted: 24 Oct 2011 | Published: 25 Jan 2011

WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB.

Posted: 24 Aug 2007 | Published: 01 Jan 2007

SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.

Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.

Posted: 06 Dec 2010 | Published: 06 Dec 2010

WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.

Posted: 03 Oct 2011 | Published: 03 Oct 2011

BROCHURE: This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.

Posted: 12 Nov 2009 | Published: 25 Jun 2009

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.

Posted: 22 Jul 2010 | Published: 22 Jul 2010

WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.

Posted: 15 Oct 2009 | Published: 01 Mar 2009

WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.

Posted: 19 Aug 2008 | Published: 19 Aug 2008

PRODUCT LITERATURE: Read this white paper for an overview of IMS Interconnect and the security considerations to address in order to achieve the proper balance of access and security.

Posted: 10 Sep 2007 | Published: 01 Feb 2007

PRODUCT LITERATURE: The IP Multimedia Subsystem (IMS) is a framework for providing much more than VoIP, it provides real multimedia services, combining text, images and video.

Posted: 07 Jul 2006 | Published: 01 Jul 2006

WHITE PAPER: With visible virtualization leadership, commitment, and cooperation, VMware and Trend Micro should be amongst the top choices as CIOs and CISOs choose their partners for their own cloud journeys. Read this paper to find out so much more.

Posted: 20 Oct 2010 | Published: 20 Oct 2010

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.

Posted: 11 Aug 2011 | Published: 11 Aug 2011

WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.

Posted: 19 Aug 2011 | Published: 19 Aug 2011