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Referral Programs

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Referral Programs Reports
The Last Mile of Analytics: Where it is, and Where it's Going
sponsored by O'Reilly Media
WHITE PAPER: Today's users demand self-service capabilities. Access this report to learn how vendors are meeting this demand, and how you can leverage emerging analytic features for real-world business scenarios.
Posted: 27 Oct 2015 | Published: 29 May 2015

O'Reilly Media

ITIL® Implementation: Where to Begin
sponsored by Global Knowledge
WHITE PAPER: Read this white paper to gain the understanding you need to implement ITIL with instructions and tips for important steps such as internal employee communications, determining potential pain points and methods for evaluating your existing processes.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

Global Knowledge

Providing strategic competitive advantage and enriching the customer experience
sponsored by Hewlett-Packard Enterprise
WEBCAST: In this short video, you'll learn how one company is shifting the business world from a BPO focus, to a business process services (BPS) focus in an effort to transform business models and enhance customer experiences.
Posted: 10 Apr 2015 | Premiered: Apr 10, 2015

Hewlett-Packard Enterprise

Experiences and Technology That Delight Your Workforce
sponsored by Workday
WEBCAST: Providing a pleasant environment and experience for employees is imperative for your business. It increases engagement, satisfaction, retention, and productivity of your workforce. Watch this webcast to hear why it's critical for HR technology to assist in providing a productive environment.
Posted: 20 Aug 2015 | Premiered: May 21, 2015


Marketing Automation: How to Build a Sales and Marketing Ecosystem
sponsored by
EBOOK: This e-book explores how marketing automation creates a dynamic duo: sales and marketing working together hand-in-hand.
Posted: 09 Jun 2015 | Published: 09 Jun 2015

7 Lessons from visionary Context Marketers
sponsored by Sitecore
WHITE PAPER: Access this white paper to learn why it's critical for marketers to develop a new mindset to match the expectations of the empowered customer. Uncover how your marketing team can create intuitive, contextual experiences that exceed customer expectations.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Accelerating Digital Marketing
sponsored by
ESSENTIAL GUIDE: This study from CEB debunks the myths over the relationship between CIOs and CMOs and shows how CIOs can play a critical role in accelerating digital marketing.
Posted: 30 May 2014 | Published: 30 May 2014

Improving the Success of Your Enterprise's Email Marketing Campaigns
sponsored by Teradata
WHITE PAPER: This document outlines some of the standard best practices that can enhance email communications, including: segmentation, personalization, mobile optimization, and landing pages. It also includes mistakes to avoid to increase customer loyalty and nurture incoming leads.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


How real-time intelligence is driving BPM
sponsored by IBM
EGUIDE: This e-guide explores what capabilities "intelligent business process management suites" (iBPMS) will feature, and discusses in an extensive Q&A how businesses can benefit from implementing these new technologies.
Posted: 19 Aug 2014 | Published: 19 Aug 2014


A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

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