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Real-time CRM Analytics

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Marketing analytics objectives
sponsored by QlikTech, Inc.
WHITE PAPER: The following Aberdeen Group white paper examines the top external pressures felt by marketers and explores the leading practices for applying analytics to market strategies.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

QlikTech, Inc.

20 Customer Service Practices
sponsored by Salesforce
EBOOK: We surveyed feedback from our customers, product experts and thought leaders to come up with 20 best practices for outstanding customer service. Now we're going to share them with you.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Salesforce

Minimize customer churn with analytics
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover how predictive analytics can effectively minimize customer churn through analyzing predictive patterns. Learn how with this technology you can stand to gain better overall insights to market patterns, areas of focus, and much more.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

IBM

Advanced Analytics - The Hurwitz Victory Index Report
sponsored by SAS
WHITE PAPER: The following Hurwitz Victory Index Report explores the current state of advanced analytics and provides an overview of 10 of the leading analytics vendors. Learn what differentiates each vendor's strengths, uses cases, and more.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

SAS

Analytics in Sports - The New Science of Winning
sponsored by SAS
WHITE PAPER: The following report explores the thoughts of Thomas H. Davenport as he reveals how analytics is transforming the sports industry. Learn what makes analytics such a powerful tool for this sector and how this new attention from the sports industry is further affecting the business environment.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

SAS

Business Intelligence and Analytics
sponsored by Information Builders
WHITE PAPER: The following white paper explores the top 8 important technologies that you should have to support growth strategies, build deeper business value, and improve the performance of your operations. Learn what other companies are doing to leverage these technologies, where to turn for the right tools, and more.
Posted: 27 May 2014 | Published: 27 May 2014

Information Builders

The Business of Social Business
sponsored by IBM
WHITE PAPER: The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

IBM

Gaining a CRM Edge with Self-Service BI
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.
Posted: 14 Mar 2014 | Premiered: 19 Mar 2014

SearchBusinessAnalytics

Business Information E-zine: Social Business, Collaboration Takes the Enterprise into Uncharted Waters
sponsored by SearchBusinessAnalytics
EZINE: In this e-zine, delve into "social business collaboration." Find out how social BPM tools are simplifying business process management and social media strategies are improving.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

SearchBusinessAnalytics

Analytics that drive high impact customer-focused enterprises
sponsored by IBM
WEBCAST: Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise.
Posted: 13 Dec 2013 | Premiered: Dec 13, 2013

IBM
 
 
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