Savvy companies are adopting a value-based approach to services, in order to increase the overall value of their services portfolio. With service portfolio management (SPM) tools, you can make more strategic portfolio decisions, increase visibility into your service portfolio, and ensure top performance throughout the service lifecycle.
Explore this in-depth report to learn how the lines between digital and physical worlds are being blurred in regards to business and management. Read on to discover what forces are driving this transformation and how CIOs and IT executives can rise and become leaders in the industry by taking advantage of this trend.
This resource presents IBM System z architecture as a strong choice for deployment by MSPs based on its high ratings in customer satisfaction, profitability, quality of operational delivery, and more.
Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
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