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Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015

Unisys

Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 07 Oct 2014 | Published: 21 May 2014

IBM

Modern Application Integration on Legacy Systems
sponsored by Open Legacy
WHITE PAPER: This white paper introduces an approach to application integration that merges legacy systems with modern IT needs.
Posted: 29 May 2015 | Published: 29 May 2015

Open Legacy

Report Your Way To A Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

Solarwinds N-able

Creating a Successful Patch Management Strategy
sponsored by Solarwinds N-able
EGUIDE: In this expert e-Guide, learn how to ensure that your patch management strategy remains secure following the transition from physical to virtual desktops; why delaying security patches puts organizations at risk; and how to build a case for a formal patch management program.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

Solarwinds N-able

Becoming a Data-Driven and Agile Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Explore this white paper to examine how to gradually progress towards an embedded analytics approach to encompass BI and big data. Read on and discover the steps to crafting a digital strategy to leverage the opportunities available through big data analysis.
Posted: 18 Dec 2014 | Published: 11 Nov 2014

Hewlett-Packard Company

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems
 
 
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