Protect Your Customer Base by Ensuring the Best Customer Experience
sponsored by LogMeIn, Inc.
WHITE PAPER:
Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco
sponsored by ComputerWeekly.com
WHITE PAPER:
The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Mobile Device Security Overview
sponsored by BlackBerry
EGUIDE:
This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more.
Posted: 29 Sep 2011 | Published: 29 Sep 2011
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Assuring Next Generation Backhaul Deployments with Performance Visibility
sponsored by InfoVista Corporation
WHITE PAPER:
Read this whitepaper to discover the challenges Wireless SPs have in managing Carrier Ethernet-powered backhaul networks and how they can achieve operational excellence.
Posted: 22 Nov 2011 | Published: 22 Nov 2011
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DirectAccess: The New VPN
sponsored by Global Knowledge
WHITE PAPER:
This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application.
Posted: 19 Jan 2011 | Published: 19 Jan 2011
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Improving Wholesale Bottom Line by Deploying a Premium Reporting Portfolio
sponsored by InfoVista Corporation
WHITE PAPER:
Implementing a service quality analytics framework will enable Wholesale Backhaul Service Providers to differentiate and augment the current value of their service offerings. Read this whitepaper to discover how framework applications can help Wireless SPs.
Posted: 22 Nov 2011 | Published: 22 Nov 2011
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Service Provider MPLS VPN Security Considerations
sponsored by Certes Networks
WHITE PAPER:
This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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CA APM and CA APM Cloud Monitor
sponsored by CA Technologies.
VIDEOCAST:
In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
Posted: 23 Jan 2012 | Premiered: 23 Jan 2012
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Global sourcing trends 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Cut Coding for Faster Service Desk Deployments
sponsored by Nimsoft, Inc.
WHITE PAPER:
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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