RBOC

WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!

Posted: 15 Mar 2013 | Published: 15 Mar 2013

WHITE PAPER: This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.

Posted: 19 Nov 2008 | Published: 19 Nov 2008

PRESS RELEASE: This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones.

Posted: 25 Feb 2009 | Published: 25 Feb 2009

WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.

Posted: 20 Jun 2008 | Published: 01 Jun 2005

WHITE PAPER: This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.

Posted: 09 Jun 2009 | Published: 09 Jun 2009

WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

PRESENTATION TRANSCRIPT: This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?

Posted: 07 May 2009 | Published: 07 May 2009

WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.

Posted: 17 Sep 2009 | Published: 17 Sep 2009

WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.

Posted: 03 Mar 2009 | Published: 03 Mar 2009

WHITE PAPER: Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience.

Posted: 16 Mar 2010 | Published: 16 Mar 2010