Best Practices for Developing a Cloud Managed Services Business
sponsored by N-able Technologies
PODCAST:
This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.
Posted: 27 Feb 2013 | Premiered: Feb 27, 2013
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Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER:
"Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Building a Business Case for Service Management & Automation
sponsored by ServiceNow
WEBCAST:
Watch this informative resource to discover the importance of service management and automation for IT department efficiency.
Posted: 01 May 2013 | Premiered: Jan 30, 2013
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Bursting with HP CloudSystem
sponsored by HP & Intel®
WHITE PAPER:
Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!
Posted: 04 Mar 2013 | Published: 30 Nov 2012
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City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers
sponsored by ComputerWeekly.com
WHITE PAPER:
The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.
Posted: 21 Oct 2011 | Published: 18 Aug 2010
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Cloud Computing for CIOs: Getting Inside the Mind of Your CFO
sponsored by HP & Intel®
WHITE PAPER:
Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.
Posted: 28 Feb 2013 | Published: 31 May 2012
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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BI for Small and Mid-sized Businesses
sponsored by LogiXML
WHITE PAPER:
This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: 08 Oct 2009 | Published: 08 Oct 2009
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Billing System Perspective: Convergence in Telecommunication
sponsored by Comarch Telecommunications
WHITE PAPER:
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
Posted: 20 Jun 2008 | Published: 01 Jan 2007
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BlueCross BlueShield Case Study: A Health Approach to Server Sprawl
sponsored by Dell, Inc.
CASE STUDY:
Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent.
Posted: 02 Jul 2010 | Published: 01 Apr 2009
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Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies
sponsored by Alcatel
WHITE PAPER:
This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
Posted: 16 Oct 2006 | Published: 01 Sep 2006
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Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST:
Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: Apr 20, 2012
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Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER:
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009
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CA Virtualization Management Solution Brief
sponsored by CA Technologies.
PRODUCT LITERATURE:
CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.
Posted: 20 Nov 2009 | Published: 20 Nov 2009
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Calcasieu Parish Schools Case Study: Connecting 21st Century Classrooms
sponsored by Dell, Inc.
CASE STUDY:
Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks.
Posted: 02 Jul 2010 | Published: 01 Dec 2009
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Can a Technology Service Provider Really Enable Your Business Success?
sponsored by All Covered
WHITE PAPER:
Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business.
Posted: 04 Sep 2007 | Published: 28 Aug 2007
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Capturing the Potential of the Cloud
sponsored by IBM
WHITE PAPER:
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010
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Challenges & Strategies for UK Annuity Providers
sponsored by Wipro Technologies
WHITE PAPER:
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the
opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009
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CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness
sponsored by CIO Decisions
EZINE:
Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.
Posted: 13 Apr 2009 | Published: 10 Apr 2009
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Cisco 850 Series Integrated Services Routers
sponsored by Cisco Systems, Inc.
SOFTWARE LISTING:
The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.
Posted: 28 Feb 2008 | Published: 01 Jan 2007
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Cisco Small Business 100 Series Secure Broadband Routers
sponsored by Cisco Systems, Inc.
SERVICE LISTING:
The Cisco® Small Business Series of secure broadband routers addresses the needs of small businesses, providing affordable, easy-to-use, and secure broadband access for data-only applications.
Posted: 10 Jul 2008 | Published: 01 Jan 2007
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Cloud Computing on a Smarter Planet
sponsored by IBM
WHITE PAPER:
The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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Cloud Computing to Drive High Performance
sponsored by BMC-Accenture
WHITE PAPER:
This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.
Posted: 22 Aug 2011 | Published: 22 Aug 2011
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Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives
sponsored by ISACA
WHITE PAPER:
This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
Posted: 10 Feb 2010 | Published: 01 Dec 2009
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Cloud computing: A reality check and guide to risk mitigation
sponsored by BlueCoat
WHITE PAPER:
This white paper provides a reality check on cloud computing from the perspective of an IT organisation.
Posted: 09 Aug 2010 | Published: 01 Dec 2009
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