RADSL

WEBCAST: This webcast details the issues involved in migrating to SIP trunking and provides a step-by-step approach that will help you enhance communications and collaboration within your enterprise while simultaneously simplifying the network and reducing costs. View now to learn more!

Posted: 15 Apr 2013 | Premiered: Mar 25, 2013

WHITE PAPER: To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more!

Posted: 11 Apr 2013 | Published: 28 Sep 2012

WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.

Posted: 02 May 2013 | Published: 02 May 2013

CASE STUDY: Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud.

Posted: 18 Apr 2013 | Published: 18 Apr 2013

WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.

Posted: 25 Jan 2013 | Published: 23 Jan 2013

ESSENTIAL GUIDE: This special seven-page report from Computer Weekly analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.  

Posted: 10 Jul 2012 | Published: 23 Jun 2011

WHITE PAPER: This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance.

Posted: 14 Sep 2012 | Published: 14 Sep 2012

CASE STUDY: Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%.

Posted: 06 Feb 2012 | Published: 01 Nov 2011

WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.

Posted: 07 Sep 2012 | Published: 31 Jul 2012

WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Read this white paper to learn how one developing organization designed a solution platform to leverage the latest in technology advances in cloud computing for an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology.

Posted: 10 Aug 2012 | Published: 31 May 2012

WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.

Posted: 09 Apr 2013 | Published: 31 Jan 2013

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 28 Nov 2012 | Published: 28 Nov 2012

WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.

Posted: 06 May 2008 | Published: 01 Jan 2007

WHITE PAPER: As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the cost of IT, simplifying IT service management and accelerating service delivery.

Posted: 23 Jul 2010 | Published: 15 Apr 2009

WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...

Posted: 24 Mar 2008 | Published: 01 Apr 2005

WHITE PAPER: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.

Posted: 22 Feb 2010 | Published: 22 Feb 2010

CASE STUDY: This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.

Posted: 06 Sep 2012 | Published: 06 Sep 2012

CASE STUDY: In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.

Posted: 30 Jul 2008 | Published: 01 Jan 2007

WHITE PAPER: To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Oct 2007

WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.

Posted: 20 Jun 2008 | Published: 01 Jun 2005

WHITE PAPER: Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software.

Posted: 02 Feb 2011 | Published: 02 Feb 2011

WHITE PAPER: Many businesses suffer attacks because they leave their endpoints unpatched and insecurely configured. Protecting every aspect of your organizations valuable information is an essential part of the security process. This white paper provides five tips for avoiding preventable attacks and creating a comprehensive vulnerability management plan.

Posted: 17 Jul 2012 | Published: 29 Feb 2012