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E-commerce and Consumer Retailing: Risks and Benefits
sponsored by ISACA
WHITE PAPER: ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges.
Posted: 01 Dec 2010 | Published: 01 Dec 2010

ISACA

CIOs Say: Application Performance is Top Priority, End User is King
sponsored by CA Technologies.
WHITE PAPER: This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs. 
Posted: 08 Jun 2011 | Published: 08 Jun 2011

CA Technologies.

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

The Top 9 Ways to Improve Customer Loyalty and Engagement
sponsored by Allegiance
WHITE PAPER: Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

Market Overview: Private Cloud Solutions, Q2 2011
sponsored by Dell, Inc.
WHITE PAPER: This white paper examines the current market for cloud computing. Access survey results from your peers and learn how to differentiate between various vendor offerings.
Posted: 18 Jun 2012 | Published: 20 May 2011

Dell, Inc.

Editorial Tip: CRM Expert Predictions for 2011
sponsored by Infor
EGUIDE: With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Infor

BeyeNETWORK Research Report: Open Source Solutions: Managing, Analyzing and Delivering Business Information
sponsored by Pentaho Corporation
WHITE PAPER: This survey report examines the usage of open source solutions within the BI and data warehousing market, describes what software is being deployed and presents the benefits and challenges of adopting open source technologies. Learn the rationale, practices and benefits that are driving use of open source as an alternative to traditional vendors.
Posted: 18 Mar 2010 | Published: 18 Mar 2010

Pentaho Corporation

Embedding BI in Enterprise Applications: Magnifying the Analytical Impact
sponsored by Birst
ANALYST REPORT: The business world is evolving into one that rewards timely, data-supported decisions as a supplement or replacement for "gut-feel" judgments. For software providers considering the addition of BI capability and end-users exploring its business value, this Aberdeen Research Brief seeks to investigate and quantify the business impact of embedded BI.
Posted: 15 Apr 2011 | Published: 14 Apr 2011

Birst

Outbound Email and Content Security in Today's Enterprise
sponsored by Proofpoint, Inc.
WHITE PAPER: Discover surprising statistics about how large companies manage the risks associated with outbound email. Read this report which summarizes the key findings from a survey of technology decision makers conducted by Proofpoint and Forrester Consulting.
Posted: 27 Jul 2007 | Published: 01 Jul 2008

Proofpoint, Inc.

What Auditors Think about Crypto
sponsored by Thales
WEBCAST: Thales e-Security & The Ponemon Institute present a joint webinar “What Auditors Think about Crypto”. The webinar discusses the findings of a recent survey that was conducted with auditors in various industries.
Posted: 09 May 2011 | Premiered: May 9, 2011, 11:00 EDT (15:00 GMT)

Thales
 
 
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