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Proprietorships

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The mid-market conundrum
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Bob Tarzey and Bob Brown look at how mid market organisations can achieve 'best in class' IT applications with limited resources.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

ComputerWeekly.com

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

ComputerWeekly.com

Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

Better Healthcare Starts with Better Information
sponsored by Dell, Inc.
WHITE PAPER: This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

Dell, Inc.

The Business Case for Information Management
sponsored by Oracle Corporation
WHITE PAPER: In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

Virtual and Superior: How to Build Teams that Get Things Done
sponsored by Citrix
WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
Posted: 12 Sep 2012 | Published: 12 Sep 2012

Citrix

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere
sponsored by IBM
EGUIDE: This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.
Posted: 06 Dec 2011 | Published: 05 Dec 2011

IBM

Building a Robust Business Case for High Quality Master Data
sponsored by Melissa Data Corp
WHITE PAPER: This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
Posted: 19 Apr 2010 | Published: 01 Feb 2010

Melissa Data Corp
 
 
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