Profiling Customers

WHITE PAPER: Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: Read this paper to learn how the right application monitoring solution can help to protect revenue by monitoring the quality and timeliness of mission-critical applications. Quickly prioritize, triage and diagnose performance issues for better user satisfaction. 

Posted: 09 Jun 2011 | Published: 09 Jun 2011

ANALYST REPORT: Forrester Consulting evaluated issues surrounding the assurance of critical business services and applications. In surveying more than 150 IT professionals, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.

Posted: 09 Jun 2011 | Published: 09 Jun 2011

VIDEO: Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WHITE PAPER: This paper details a five step process for building winning sales proposals, to help you increase your proposal success rate and maximize business profits.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

EBOOK: This e-book contains discussion and debate around where procurement can and should be setting its sights for the year 2020 and beyond. The primary objective of this resource is to initiate a dialogue on the future of procurement and to create a road map for how to get there.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

ANALYST REPORT: This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

EBOOK: This e-book provides tips on how to increase the value of your ERP – and your supply chain – with tools for more effective collaboration.

Posted: 29 Dec 2011 | Published: 29 Dec 2011