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Evaluating Netsuit Suitecommerce
sponsored by ComputerWeekly.com
ANALYST REPORT: NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports.
Posted: 26 Jul 2012 | Published: 05 Jun 2012

ComputerWeekly.com

Identity Resolution: A Key to CDI Value
sponsored by Identity Systems
WHITE PAPER: For any customer data integration (CDI) project, adequate identity resolution is crucial. Gain insight into the unique challenges posed by identity related data and learn what matching technology is essential for a successful CDI initiative.
Posted: 14 Dec 2006 | Published: 01 Oct 2006

Identity Systems

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
sponsored by IBM
WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: 14 May 2008 | Published: 01 Sep 2007

IBM

Case Management: Combining Knowledge with Process
sponsored by Singularity
WHITE PAPER: Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

Singularity

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers
sponsored by SAP America, Inc.
WHITE PAPER: For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

The End User Experience: The Working End User
sponsored by Intel Technology Provider
PRESENTATION TRANSCRIPT: This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.
Posted: 08 Dec 2009 | Published: 07 Dec 2009

Intel Technology Provider

JN Data Improves End-User Services through More Effective Web Application Management
sponsored by CA Technologies.
CASE STUDY: Read this paper to learn how using the CA Technologies Wily Application Performance Management (APM) solution consisting of CA Technologies Wily Introscope® and CA Technologies Wily Customer Experience Manager™, JN Data better manages Web applications through faster diagnosis of problem root causes in its customers’ heterogeneous environments.
Posted: 05 Mar 2010 | Published: 19 Feb 2009

CA Technologies.

Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

Presentation Transcript: Eliminate Information Silos and Drive Customer Spend
sponsored by Infor
PRESENTATION TRANSCRIPT: The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.
Posted: 26 Nov 2012 | Published: 26 Nov 2012

Infor

Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
Posted: 07 May 2009 | Published: 31 May 2007

SPSS Inc. Worldwide Headquarters
 
 
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