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Professional Services Administration

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Professional Services Administration Reports
Netsurit Moves 12,000 Devices to N-Able
sponsored by Solarwinds N-able
WHITE PAPER: This case study explains how one MSP was able to leverage the IT channel's #1 RMM and MSP professional services automation (PSA) platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Professional Services Automation (PSA)
sponsored by Workday
VIDEO: In this product preview, learn how a specific PSA platform helps you plan, build, and optimize your revenue-generating team in a single system. The result is better decision-making across teams, with improved insights and analytics. Access this video now to learn how your business can reap the benefits of professional services automation.
Posted: 11 Aug 2015 | Premiered: 09 Apr 2015


Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010


Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013


Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

E-Guide: PSA Software: the future of the channel business
sponsored by Autotask Corporation
EGUIDE: In this e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.
Posted: 17 Mar 2011 | Published: 17 Mar 2011

Autotask Corporation

Driving Innovation with Platform-As-A-Service
sponsored by Red Hat
WHITE PAPER: Access this white paper to learn how cloud infrastructure, DevOps, microservices, and containers can all be brought together using platform-as-a-service (PaaS) technology. See how a PaaS can provide benefits that include developer agility, operational efficiency, and more.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

Red Hat

Leveraging the Right Cloud Solution for Your Toughest Data Challenges
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this white paper, learn about new developments in the cloud space, and the factors to consider before setting up a cloud implementation model. Furthermore, learn how to strategize effectively so that you can make an informed choice when selecting a path to cloud adoption.
Posted: 05 Oct 2015 | Published: 30 Jun 2015

Dell, Inc. and Intel®
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