Professional Services Administration

WHITE PAPER: This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

ANALYST REPORT: This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: Dell EqualLogic™ PS Series iSCSI SANs help to reduce the cost and complexity of IT Consolidation and uniquely integrate with VMware® Infrastructure to enable the fully virtualized IT environment.

Posted: 14 May 2009 | Published: 14 May 2009

WHITE PAPER: With the abundance of mobile devices entering the workplace, it is important for your organization to be ready for a mobile enterprise. Discover how you can manage mobile devices, deploy and run applications, and securely communicate in the mobile business environment.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: Borrowed from the Japa nese term for “chatter,” pecha kuchahas been praised as the new way to communicate in business.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.

Posted: 11 Sep 2009 | Published: 11 Sep 2009

WHITE PAPER: Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

WHITE PAPER: While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.

Posted: 28 Nov 2011 | Published: 28 Nov 2011

WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.

Posted: 04 Mar 2011 | Published: 04 Mar 2011

WEBCAST: Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions.

Posted: 04 Jan 2012 | Premiered: 04 Jan 2012