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Prepaid Telecommunications Services Reports
 
Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn, Inc.
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn, Inc.

Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Technology Dependency Map
sponsored by Databarracks
ASSESSMENT TOOL: Use this tool to map your IT services to the assets that support them and reveal the hidden dependencies within your infrastructure.
Posted: 30 Aug 2016 | Published: 30 Aug 2016

Databarracks

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Explore 1 way you can leverage data to get automated algorithmic-based IT health and risk calculations. Why? Anticipating the severity of future issues can allow you to be proactive with your resolution approaches. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

Open Source Software Support: Top Challenges and Best Practices
sponsored by Rogue Wave Software
WHITE PAPER: This report takes real support data from hundreds of open source software (OSS) packages across different organizations to analyze the statistics, realities, and results of open source in the field. Learn how to provide effective support for OSS by tackling the top challenges identified in the survey's data and uncover 5 OSS support best practices.
Posted: 23 Nov 2016 | Published: 31 Dec 2015

Rogue Wave Software

Cloud-Based Managed Security Tools and Services
sponsored by NTT America, Inc.
EBOOK: The cloud is still an area of uncertainty for security, but research from IHS says managed security vendors are increasingly delivering their products via the cloud. Access this article to understand this growing trend and how virtual networking, NFV, and SDN are affecting vendors' ability to offer secure managed services in the cloud.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

NTT America, Inc.

Addressing the Sharp Demand for Managing IT Complexity (CIO Insight)
sponsored by SAP/Lenovo/Intel
WHITE PAPER: Identify the root causes of IT complexity, and learn how to mitigate the burden it imposes on internal operations, especially agility and real-time information access. Read on now to reduce complexity and simplify IT ops.
Posted: 07 Sep 2016 | Published: 30 Jun 2015

SAP/Lenovo/Intel

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

How to Achieve Transformative Business Outcomes with ITSM
sponsored by Hewlett-Packard Enterprise
VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.
Posted: 19 Sep 2016 | Premiered: 31 Dec 2015

Hewlett-Packard Enterprise
 
 
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