Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER:
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009
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The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER:
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013
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CW Special report on Atos
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This 11 page special report, packed with graphs and charts, gives you the facts on Atos, its strategy, products and services and financial performance.
Posted: 19 Oct 2012 | Published: 19 Oct 2012
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3 Common Pitfalls to SLM—And How to Avoid Them
sponsored by CA Nimsoft
WHITE PAPER:
Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
Posted: 05 Mar 2013 | Published: 05 Mar 2013
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Transcript: The Changing Role of the CIO
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013
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Insight Public Sector And Education
sponsored by Insight Public Sector and Symantec
WHITE PAPER:
Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
Posted: 06 May 2013 | Published: 26 Jun 2012
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Cloud Computing for CIOs: Getting Inside the Mind of Your CFO
sponsored by HP & Intel®
WHITE PAPER:
Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.
Posted: 28 Feb 2013 | Published: 31 May 2012
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Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security
sponsored by Tripwire, Inc.
WHITE PAPER:
View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
Posted: 26 Sep 2012 | Published: 26 Sep 2012
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Tips for Choosing a Cloud Service Provider
sponsored by IBM
WHITE PAPER:
This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.
Posted: 05 Aug 2012 | Published: 29 Jul 2012
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How Private Cloud Can Maximize IT Services
sponsored by Dell and VMware
EGUIDE:
This cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services.
Posted: 06 Mar 2013 | Published: 06 Mar 2013
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