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Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

ABCs of ITILĀ®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITILĀ® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Top 3 Principles for Selling Cloud Services
sponsored by FireHost Inc.
EGUIDE: This exclusive e-guide explores why there is still room for cloud service GRC improvement, while offering the top 3 principles managed service providers (MSPs) should keep in mind to help boost sales revenue.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

FireHost Inc.

The Future of Workload Automation in the Application Economy
sponsored by CA Technologies.
WHITE PAPER: This white paper offers a workload automation maturity chart to explore the benefits of an optimal workload automation tool.
Posted: 13 Jul 2015 | Published: 31 Dec 2014

CA Technologies.

An Inside Look into CA Workload Automation
sponsored by CA Technologies.
VIDEO: This video and accompanying demonstration offer an inside look into a workload automation tool that allows you to manage business processes from a single point of control.
Posted: 13 Jul 2015 | Premiered: 13 Jul 2015

CA Technologies.

Becoming a Data-Driven and Agile Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Explore this white paper to examine how to gradually progress towards an embedded analytics approach to encompass BI and big data. Read on and discover the steps to crafting a digital strategy to leverage the opportunities available through big data analysis.
Posted: 18 Dec 2014 | Published: 11 Nov 2014

Hewlett-Packard Company

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
Posted: 28 Oct 2014 | Premiered: 28 Oct 2014

IBM
 
 
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