This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Tune into the following brief video to learn about HP Propel Portal, including how it can act as the go-to gateway for IT and as a single destination for business users to answer the questions they have for IT.
In this expert resource, explore the findings of a recent research report on how successful organizations are identifying causes of downtime and attempting to achieve "zero downtime."
This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
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