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Power-line Communications Reports
 
The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER: This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Technical Case Study: The University of São Paulo Private Cloud
sponsored by NetApp
WHITE PAPER: The University of São Paulo (USP) uses Citrix CloudPlatform, an enterprise version of Apache CloudStack, to automate its IT infrastructure and orchestrate the delivery of new IT services. Download this report to learn how USP Cloud enabled on-demand IT services and saved more than $29 million in storage costs.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

NetApp

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Your Guide to Building a Successful MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This detailed white paper delves into 4 requirements for building a profitable MSP business and explores a program to help you get started and achieve your business objectives.
Posted: 24 Jul 2015 | Published: 30 Jun 2015

Solarwinds N-able

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM
 
 
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