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Get Free GRC Resources and Connect with Peers
sponsored by RSA, The Security Division of EMC
RESOURCE: The RSA Archer GRC Community is an online network of GRC professionals who leverage the content and advice of RSA and its 11,000+ GRC members to help themselves and their organizations excel. Access white papers, blogs, webcasts and more.
Posted: 05 Sep 2014 | Published: 05 Sep 2014

RSA, The Security Division of EMC

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Selling the Benefits of Business Process Management for IT and Business Stakeholders
sponsored by OpenText
WHITE PAPER: This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
Posted: 09 May 2014 | Published: 09 May 2014

OpenText

Digital Approaches for Improving the Customer Experience
sponsored by SAS
WHITE PAPER: Find out your company can turn raw data into analytical insight and data-driven actions so you can revolutionize your customer experience in order to meet today's standards
Posted: 23 Sep 2014 | Published: 23 Sep 2014

SAS

Mission Impossible? Data Governance Process Takes On Big Data
sponsored by IBM
EGUIDE: Discover the best way to govern big data environments in a cost-effective way.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

IBM

Gartner: How CIOs should prepare for optimising IT in the digital economy
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analyst Michael Smith argues that CIOs should adopt a dual approach to supporting the enterprise's transformation to the digital economy.
Posted: 09 Sep 2014 | Published: 09 Sep 2014

ComputerWeekly.com

Customer Engagement Analytics: How to Use Data to Create (and Keep) Happy Customers
sponsored by Five9
WHITE PAPER: Learn how customer engagement analytics can help your company achieve success in customer experience management (CEM).
Posted: 23 Sep 2014 | Published: 31 May 2014

Five9

Process Automation Improves End-User Experience and Internal Workload for Fossil
sponsored by Automic
CASE STUDY: Fossil, a leader in consumer products and fashion, was running a single SAP instance to support a 24/7 global business operation, putting great pressures on how they managed processing. View this case study to see how Fossil used process automation.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Automic

Case Study: RedHat Implements Automated Payroll Services Application
sponsored by ServiceNow
WEBCAST: In this case study, discover how RedHat Software was able to implement a payroll service management solution that created an automated and scalable payroll system.
Posted: 04 Sep 2014 | Premiered: Jul 30, 2014

ServiceNow

Operational Decision Management for Dummies
sponsored by IBM
EBOOK: Many organizations struggle with business rules that are hidden inside applications and processes, making them difficult to change. In this e-book from the "For Dummies" series, learn how Operational Decision Management (ODM) provides a set of tools and methods to automate your business decisions for increased accuracy and effectiveness.
Posted: 16 May 2014 | Published: 31 Dec 2013

IBM
 
 
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