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Role-Based Access Control in Avaya Aura
sponsored by Global Knowledge
WHITE PAPER: Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
Posted: 15 Mar 2013 | Published: 15 Mar 2013

Global Knowledge

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging
sponsored by HP and Microsoft
WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

HP and Microsoft

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

Roadmap to UC Projects that Reap Rewards
sponsored by SearchUnifiedCommunications.com E-Books
EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: 09 Nov 2009 | Published: 09 Nov 2009

SearchUnifiedCommunications.com E-Books

SIP contact centers: Key benefits and potential challenges
sponsored by NACR
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

NACR

Case Study: New capabilities of and applications for SIP Solutions
sponsored by XO Communications
CASE STUDY: This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

XO Communications

Business Case for VoIP Readiness Assessment
sponsored by Fluke Networks
WHITE PAPER: This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.
Posted: 14 Aug 2009 | Published: 03 Aug 2009

Fluke Networks

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix
 
 
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