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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

A Clinically-Driven Approach to ICD-10
sponsored by Nuance
WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Posted: 11 Mar 2014 | Published: 28 Feb 2013

Nuance

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

Business Case for VoIP Readiness Assessment
sponsored by Fluke Networks
WHITE PAPER: This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.
Posted: 14 Aug 2009 | Published: 03 Aug 2009

Fluke Networks

Unified Provisioning Manager to Deploy and Implement UC
sponsored by Cisco Systems, Inc.
DATA SHEET: Discover how a unified communications management solution can help you facilitate easy collaboration every time, from any workspace.
Posted: 19 Mar 2012 | Published: 29 Feb 2012

Cisco Systems, Inc.

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging
sponsored by HP and Microsoft
WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

HP and Microsoft

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

The Business Case for Enterprise VoIP
sponsored by Intel Corporation
WHITE PAPER: This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
Posted: 05 Sep 2007 | Published: 01 Feb 2006

Intel Corporation
 
 
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