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PTT Services Reports
Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


5 Fundamentals of Sound Cloud Services Design
sponsored by Commvault
WHITE PAPER: In this white paper, discover the 5 fundamentals of sound cloud services design to make your way toward continual service improvement.
Posted: 05 Aug 2015 | Published: 31 Dec 2014


Higher Education IT Challenges: Three Axes of Optimization for Higher Service Efficiency
sponsored by Efficientip
WHITE PAPER: This exclusive white paper explains the three dimensions of optimization for greater service efficiency in higher education, and other enterprises with complex networking needs.
Posted: 24 Mar 2015 | Published: 24 Mar 2015


Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Danish MSP datacompagniet Makes Smooth Transition to Managed Services with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to break into new areas including cloud, MDM, and more.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Solarwinds N-able

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015


Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: This research paper discusses how hundreds of organizations feel about multiple-sourced hybrid IT, how to predict upcoming service needs, and how to manage IT acquisition in a way that will optimize environments.
Posted: 01 Sep 2015 | Published: 30 Apr 2014


Increase Operational Efficiency with MSP Automation
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one small MSP was able to grow their business using an automation platform. Read on to learn about the benefits they were able to achieve including increased efficiency, simplified cloud transitions, and increased business value.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

What to Look for in 802.11ac Access Points
sponsored by
EBOOK: More and more enterprises are looking to upgrade their wireless LAN access points (APs) to Gigabit Wi-Fi 802.11ac standards to improve WLAN access and performance for users increasingly accessing the enterprise LAN from a mobile device.
Posted: 02 Jul 2015 | Published: 02 Jul 2015
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