PTT Services White Papers, Software Downloads, Definition and Webcasts

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May 26, 2012

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PTT Services Reports

Computer Weekly Buyers' Guide: Cloud Computing sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Pragmatic ITIL: Bridging the Gulf between Theory and Practice sponsored by Nimsoft, Inc. WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Processes \| IT Service Centers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers sponsored by ComputerWeekly.com WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Services \| Supply Chain Management \| Supply Chains

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

Guide to Successful IT Business Services sponsored by Hewlett-Packard Company EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Services

Serena Service Manager: Demo sponsored by SERENA Software, Inc. WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs. Posted: 04 Apr 2012 \| Premiered: 04 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Service Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

IT pay and recruitment report: Software houses and consultants sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Management \| IT Services \| Outsourcing

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| IT Service Management \| IT Services

Mobile Device Security Overview sponsored by BlackBerry EGUIDE: This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Mobile Device Management \| Secure Content Management \| Security \| Security Best Practices \| Security Management \| Security Threats \| Wireless Computing \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services \| Wireless Telephones

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