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May 23, 2013

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PSA Software Reports

Five Services to Grow Your Business in 2013 sponsored by ConnectWise WHITE PAPER: Uncover details about the top five services you should be offering to your clients in 2013 and learn how an integrated Professional Services Automation (PSA) solution can help you effectively and efficiently deliver and manage these services. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: CRM \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Help Desk Management \| Help Desk Management Services \| Identity Management \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Mobile Device Management \| Network Operations Centers \| Network Service Providers \| Professional Services Automation Software \| VoIP

Optimizing Service – Driven Businesses sponsored by Ramco Systems WHITE PAPER: This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more. Posted: 09 May 2013 \| Published: 09 May 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Enterprise Asset Management Software \| Enterprise Resource Management \| ERP \| Professional Services Automation Software \| Professional Services Industries \| Service Process Optimization Software

Business Analytics and Optimization for the Intelligent Enterprise sponsored by IBM WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises. Posted: 14 Dec 2010 \| Published: 14 Dec 2010 TOPICS: Business Intelligence \| Business Performance Management \| Business Process Management \| Enterprise Content Management \| Information Management \| Professional Services Automation Software

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"? sponsored by Shavlik Technologies WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact. Posted: 11 Feb 2009 \| Published: 11 Feb 2009 TOPICS: Authentication \| Data Security \| Financial Management \| Hackers \| Network Security \| Patch Management \| Professional Services Automation Software \| Vulnerability Management \| Worms

E-Guide: PSA Software: the future of the channel business sponsored by Autotask Corporation EGUIDE: In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you. Posted: 17 Mar 2011 \| Published: 17 Mar 2011 TOPICS: Business Performance Management \| Business Process Automation \| Channel Management \| Channel Management Software \| CRM \| Employee Performance Management (EPM) \| Managed Security Services \| Professional Services Automation Software

Job Scheduling Evolution: Workflows, Workloads and Automation in IT sponsored by CA Technologies. WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation. Posted: 06 Mar 2008 \| Published: 01 Jan 2007 TOPICS: Business Process Automation \| Integration \| Job Scheduling Software \| Process Control Software \| Process Management \| Professional Services Automation Software \| Security \| Workflow Software \| Workforce Planning

The Tao of IT Portfolio Management sponsored by Innotas WHITE PAPER: This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Process Management Software \| Business Processes \| Project Management \| Project Management Software \| Project Portfolio Management

The Freedom to Run Your Business Your Way: Eliminate the Risk and Expense of Customizing ERP sponsored by Workday WHITE PAPER: Customization of legacy ERP applications is an expensive and complex nightmare of patches, regression coding, and headaches. Read this free whitepaper to learn how Workday can help free IT from the burden of maintaining legacy ERP. Posted: 19 Apr 2013 \| Published: 19 Apr 2013 TOPICS: Applications Management \| Applications Software \| Cloud Computing \| Configuration Management \| Enterprise Resource Management \| ERP \| ERP Software \| SaaS ERP \| Software as a Service

American Tire Distributors on Virtualizing Oracle sponsored by EMC Corporation WEBCAST: In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools. Posted: 19 Apr 2013 \| Premiered: Apr 19, 2013 TOPICS: Application Life-Cycle Management \| Applications Management \| Applications Software \| Business Management \| Business Performance Management \| Cloud Computing \| Cloud Management \| eBusiness \| Oracle (Product) \| Virtual Offices

STARWEST 2013 sponsored by IBM EVENT: How can you become a testing rock star? Register today for STARWEST, the premier event for software testers and quality assurance professionals- covering all your testing needs with 100+ learning and networking opportunities.Join other experts in your field at the Disneyland Hotel in Anaheim, CA September 29 – October 4, 2013. Posted: 23 May 2013 \| Published: 23 May 2013 TOPICS: Software \| Software Development Life-Cycles \| Software Testing \| Testing

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