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PRM Software

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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software Reports
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Building and Modernizing Mobile Apps for Windows 10
sponsored by PowWow
RESOURCE: Explore how to resolve app bottlenecks in adopting or migrating to Windows 10. Discover a development platform that enables you to rapidly transform legacy Windows apps or workflows into mobile apps, build native mobile apps for Microsoft's Universal Windows Platform, and run apps in the cloud or on-premise, across a variety of devices and OS.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

PowWow

Building the Business Case for Omnichannel
sponsored by Genesys
RESOURCE: Learn how to improve contact center efficiency and manage omnichannel strategies better for both self-service and assisted service channels. Plus, uncover 10 ways to quantify the omnichannel business case.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Genesys

Business Agility: How Modern Businesses Beat the Competition
sponsored by CA Technologies
WHITE PAPER: Learn about the CA Agile Central platform, a leader in Gartner's Magic Quadrant for enterprise Agile planning tools, and how it helps you accelerate time-to-market for quality app releases.
Posted: 11 Aug 2017 | Published: 31 Jul 2017

CA Technologies

Business Applications Digest Issue 3
sponsored by SearchHRSoftware
EZINE: Check out this issue of industry insider e-zine Business Applications Digest to get a taste of what the new website SearchFinancialApplications.com has to offer, including articles on cloud human resources (HR) software, the challenges of the 'bring your own device' (BYOD) phenomenon, corporate performance management (CPM) software, and more!
Posted: 27 Jun 2012 | Published: 26 Jun 2012

SearchHRSoftware

Business Management Software ROI Improvement Guide
sponsored by Sage Software
WHITE PAPER: Aligning technology with your business goals is one of the smartest ways to optimize any software investment (especially when it comes to the cloud). Access this ROI improvement guide to learn how to maximize your business management software solutions to drive great agility and SaaS cost savings.
Posted: 28 Nov 2016 | Published: 28 Nov 2016

Sage Software

Busting The Top 10 Myths Of Omnichannel Customer Engagement
sponsored by Genesys
WHITE PAPER: Think about the technologies you use for customer engagement—what your customers expect today, and what they'll demand tomorrow. You'll need a platform that meets those demands. Learn why omnichannel customer engagement is your best choice for delivering exceptional CX. Plus, uncover the truth behind 10 common omnichannel myths.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Genesys

Buyer's Guide: Customer Experience Management
sponsored by ComputerWeekly.com
EBOOK: In this 13-page buyer's guide, ComputerWeekly looks at the challenge facing organizations in delivering an online experience to customers that goes far beyond just a website. Additionally, explore critical actions CIOs should undertake to improve customer experience.
Posted: 09 Jun 2015 | Published: 09 Jun 2015

ComputerWeekly.com

Call Center Vendor Technology: Comparison Report
sponsored by Genesys
RESEARCH CONTENT: Contact center vendors are expanding to deliver omnichannel technology and enhance cloud delivery capabilities. In this vendor comparison report, learn how to evaluate different vendors' technology offerings, and their ability to deliver in relevant regions worldwide.
Posted: 15 Jun 2017 | Published: 17 May 2016

Genesys

Building a Mobile Strategy: Analyst Report Shows Key Components to Success
sponsored by Kony
ANALYST REPORT: Access this analyst report to discover how the enterprise appetite for mobilization grows – but progress has been slow.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Building a Strong Application Security Program
sponsored by Onapsis
EGUIDE: What are the first steps to creating a strong app security program, and how do you know you've struck the right balance between static and dynamic testing? These are the types of questions we explore in this e-guide. Find out what role education is playing in building an app security program and get advice for mitigating SAP vulnerabilities.
Posted: 12 Sep 2016 | Published: 09 Sep 2016

Onapsis

Building a Winning Sales Management Strategy
sponsored by Xactly
EGUIDE: Companies that want to grow often focus on the wrong tactics in their sales management strategy. This can not only lead to missed opportunities, but also to a waning sales culture. In this expert e-guide, discover 4 myths about sales management strategy and 5 tactics that will help you strengthen your sales culture.
Posted: 27 Feb 2017 | Published: 27 Feb 2017


Building and Managing a Performance Center of Excellence
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper contains advice on improving application performance. It also gives 10 tips for building and managing a performance center of excellence.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Hewlett Packard Enterprise

Building on a BPM framework: Can it work for DCM?
sponsored by IBM
EGUIDE: This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
Posted: 21 Nov 2011 | Published: 17 Nov 2011

IBM

Building Relationship Capital: Client Relationship Management for the Capital Markets
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER: Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.
Posted: 25 Jan 2011 | Published: 24 Jan 2011

Pivotal CRM, a CDC Software solution

Building Smart Products: Best Practices for Multicore Software Development
sponsored by IBM
WHITE PAPER: IBM Rational software - the market-leading provider of platforms for software lifecycle management - is teaming with Wind River - the global leader in the embedded and mobile industries - to help companies take the risk out of multicore software development.
Posted: 01 Sep 2010 | Published: 25 May 2010

IBM

Business Information: Customer Data Quality Reaches New Highs
sponsored by SearchDataManagement
EGUIDE: It's not enough to just collect customer data. You also need to ensure that your customer data is correct, up-to-date, and readily available. In this issue of Business Information e-zine, experts weigh in on strategies to optimize customer data quality and leverage analytics to identify unsatisfied customers.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

SearchDataManagement

Buyer's Essentials: What to Look for in an EMM Strategy
sponsored by SearchSecurity.com
EBOOK: EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
Posted: 26 Jun 2015 | Published: 26 Jun 2015

SearchSecurity.com

Buyer’s Guide for Enterprise Single Sign-On
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.
Posted: 25 Sep 2009 | Published: 01 Apr 2009

Oracle Corporation

CA Data Center Automation Manager Product Brief: A Tactical Approach to Simplify Service Delivery in the Data Center
sponsored by CA Technologies.
PRODUCT LITERATURE: Learn how automating critical operational processes frees up your IT staff to focus on innovation and strategic initiatives, reduces downtime, improves delivery lead time, and helps conserve valuable data center space and power resources.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

CA Technologies.

Cactus Uses Map to Think Local and Grow Jackson Hole Revenue
sponsored by Sysomos
CASE STUDY: This brief case study considers how one winter vacation destination was able to leverage smart marketing software to become a year-long resort. Access now for a look into the tools they used, the successes they saw, and how they were able to bolster their revenues.
Posted: 12 Nov 2015 | Published: 12 Nov 2015

Sysomos

Call Center Analytics: The Bottom Line
sponsored by Genesys
EGUIDE: This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Genesys

Call Centre Transformation: Turning Customer Experience Into Profits
sponsored by SAP AG
WHITE PAPER: Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper.
Posted: 20 Sep 2010 | Published: 01 Dec 2007

SAP AG

CallPro CRM e-marketing features
sponsored by CallPro CRM
WHITE PAPER: Does your customer relationship management (CRM) lack the agility and flexibility you need to effectively support sales and marketing professionals? Watch this webcast to learn about a CRM system that offers intelligent and flexible e-marketing capabilities with advanced follow-up features to help catch more prospects and close more sales.
Posted: 27 Aug 2012 | Published: 01 Aug 2012

CallPro CRM

Can the Cloud Deliver More Up-time than On-premises Deployments?
sponsored by Five9
WHITE PAPER: Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems.
Posted: 26 Apr 2013 | Published: 26 Apr 2013

Five9

Can the Suite Compete? - What Every Recruiter Needs to Know
sponsored by Jobvite
WHITE PAPER: In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

Jobvite
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