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PRM Software

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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM SoftwareReports
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Case study: How one company improved customer loyalty, service, efficiency
sponsored by Genesys
WHITE PAPER: Stericycle, a medical waste disposal leader, knew that managing the customer experience was essential to the company's continued growth and success. View this analyst report to find out the solution Stericycle found, and how similar technology can also help your business.
Posted: 12 Sep 2014 | Published: 31 Dec 2013

Genesys

Case Study: How Swedbank Improved Customer Service with Workforce Optimization
sponsored by Genesys
CASE STUDY: As Sweden's biggest bank, Swedbank stays out in front by responding smartly to changing consumer lifestyles. Download this success story to learn how Swedbank leverage a Workforce Optimization solution to meet demands.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Genesys

Case study: K2 Software Improves the Invoicing Process
sponsored by K2
VIDEO: This video case study explains how a leading provider of portcentric logistics improved the quality of its invoicing process and saved £25,000 by deploying K2 software. Access it now to learn how and find out what it can do for you.
Posted: 24 Nov 2014 | Premiered: 18 Jan 2013

K2

Case Study: OSS vs. Commercial, Choosing between WebSphere and Jboss
sponsored by IBM
CASE STUDY: The allure of free software, specifically open-source software (OSS), has drawn the attention of many companies. View this case study now to read about the insurance company Topdanmark and their debate between commercial and OSS options – and the advice they offer to companies in the same position.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

IBM

Case Study: UK Borough Realises IT Goals through DCIM Tools
sponsored by Emerson Network Power
CASE STUDY: Explore this case study to learn how UK's Royal Borough of Kensington and Chelsea realised greater resiliency, efficiency, and ease in remotely managing a diverse array of devices by implementing data center infrastructure management tools and software.
Posted: 11 Jun 2014 | Published: 27 May 2014

Emerson Network Power

Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage
sponsored by IBM
WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
Posted: 28 Apr 2014 | Published: 31 Jan 2014

IBM

Call Centre Transformation: Turning Customer Experience Into Profits
sponsored by SAP AG
WHITE PAPER: Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper.
Posted: 20 Sep 2010 | Published: 01 Dec 2007

SAP AG

CallPro CRM e-marketing features
sponsored by CallPro CRM
WHITE PAPER: Does your customer relationship management (CRM) lack the agility and flexibility you need to effectively support sales and marketing professionals? Watch this webcast to learn about a CRM system that offers intelligent and flexible e-marketing capabilities with advanced follow-up features to help catch more prospects and close more sales.
Posted: 27 Aug 2012 | Published: 01 Aug 2012

CallPro CRM

Can the Cloud Deliver More Up-time than On-premises Deployments?
sponsored by Five9
WHITE PAPER: Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems.
Posted: 26 Apr 2013 | Published: 26 Apr 2013

Five9

Can the Suite Compete? - What Every Recruiter Needs to Know
sponsored by Jobvite
WHITE PAPER: In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

Jobvite

Capitalize on Business Opportunities and Respond to New Industry Situations: Quickly Extend Business Applications and Connectivity Solutions to Customers, Partners and Suppliers with Industry Data Acceleration
sponsored by IBM
WHITE PAPER: This paper describes benefits of integrating industry data, how partner and supplier integration through industry connectivity can help maximize the value and effectiveness of a service-oriented architecture (SOA) or business process management (BPM) initiative, and the IBM® WebSphere® portfolio of products available to achieve such integration.
Posted: 03 Aug 2010 | Published: 30 Oct 2009

IBM

Case Study - Savola Group
sponsored by Riverbed Technology, Inc.
CASE STUDY: The Savola Group relies on its WAN to deliver business critical applications and data. After deploying the Steelhead appliances, Savola has saved around $100,000 a year in bandwidth upgrade costs, boosted application performance, increased employee productivity, and enhanced its IT infrastructure.
Posted: 17 Jan 2014 | Published: 31 Dec 2012

Riverbed Technology, Inc.

Case Study - Schneider Electric
sponsored by Riverbed Technology, Inc.
CASE STUDY: Schneider Electric transformed its IT infrastructure to increase the company's business agility, gain greater control over IT costs, and support the growing use of mobile devices, cloud computing and IaaS. Learn how.
Posted: 17 Jan 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Case Study - Square Enix
sponsored by Riverbed Technology, Inc.
CASE STUDY: The Square Enix Group constructed an international business promotion structure with major development locations established in Japan, North America, and Europe, with develop data (ROM) transferring between locations on a daily basis. After adopting Steelhead appliances, Square Enix saw transfer times reduce by more than 90%.
Posted: 17 Jan 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Case Study : Virgin Media enhances productivity by consolidating testing tools
sponsored by Hewlett-Packard Limited
WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
Posted: 07 Nov 2013 | Published: 03 Sep 2012

Hewlett-Packard Limited

Case Study: Fortune 100 Insurance Company and Security Weaver
sponsored by Security Weaver
CASE STUDY: For the VP of Financial Systems for a Fortune 100 Insurance Company, the decision to implement an SAP compliance and reporting solution was initiated as a result of SOX. Now that the Security Weaver solution has been in place for about two years, the VP is convinced that the decision to go with this solution was the best choice for his company.
Posted: 08 Nov 2010 | Published: 08 Nov 2010

Security Weaver

Case Study: Inland Custom Publishing Group
sponsored by Pitney Bowes Business Insight
CASE STUDY: With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight

Case Study: London Life Insurance
sponsored by Pitney Bowes Business Insight
CASE STUDY: London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.
Posted: 01 Jul 2010 | Published: 02 Jul 2010

Pitney Bowes Business Insight

Case Study: Manufacturing Company Increases Business, Reduces Cost
sponsored by Microsoft India
CASE STUDY: This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012

Microsoft India

Case Study: Salesforce.com and BakBone Software, Inc.
sponsored by Salesforce.com
CASE STUDY: This case study documents an important paradigm shift now underway in the enterprise software industry and we can expect more companies to follow the Salesforce. com lead.
Posted: 04 Oct 2006 | Published: 04 Oct 2006

Salesforce.com

Cashing in on Customer Insight
sponsored by IBM
WHITE PAPER: This resource explains how customer analytics can help your organization monetize customer insights and compete in a global marketplace.
Posted: 11 Nov 2013 | Published: 31 Dec 2012

IBM

Challenges Around Developing Mobile Enterprise Applications
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
Posted: 27 Nov 2012 | Published: 27 Nov 2012

Hewlett-Packard Limited

Challenges Around Developing Mobile Enterprise Applications
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

Challenging Some of the Myths About Static Code Analysis
sponsored by Klocwork
WHITE PAPER: This paper addresses common myths surrounding static code analysis and explains what the technology can do for developers and the software development lifecycle.
Posted: 27 Dec 2013 | Published: 30 Nov 2013

Klocwork

Change is the Enemy of Security & Compliance: 10 Questions You Should Ask Yourself about Changes to Your Network
sponsored by nCircle
WHITE PAPER: This document lists ten common changes in enterprise environments, all of which can chip away at your security and compliance in ways that you might not realize. Some are obvious; some are subtle; all can have a negative impact.
Posted: 02 Aug 2010 | Published: 02 Aug 2010

nCircle
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