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PRM Software

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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM SoftwareReports
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Business Applications Digest Issue 3
sponsored by SearchFinancialApplications
EZINE: Check out this issue of industry insider e-zine Business Applications Digest to get a taste of what the new website SearchFinancialApplications.com has to offer, including articles on cloud human resources (HR) software, the challenges of the 'bring your own device' (BYOD) phenomenon, corporate performance management (CPM) software, and more!
Posted: 27 Jun 2012 | Published: 26 Jun 2012

SearchFinancialApplications

Business Information: Customer Data Quality Reaches New Highs
sponsored by SearchDataManagement
EZINE: Customer data quality is not something organizations take lightly. Poor-quality contact data will eventually frustrate customers -- and it could make them turn the other way. Don't let poor quality data kill your customer relationships.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

SearchDataManagement

Buyer's Guide to Enterprise File Sync and Share (that users will love)
sponsored by Code42
WHITE PAPER: Read this buyer's guide to evaluate sync/share solutions and ensure you choose one that aligns with your users' needs and your organizations' preferences.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

Code42

BVOXY
sponsored by ControlNow
CASE STUDY: Access this case study to learn how she used a single web-based tool that would help provide secure computers and a healthy network environment.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

ControlNow

Case Study: Clear Up Compliance Concerns with Software-Asset Management
sponsored by CDW Corporation
VIDEO: This exclusive video case study details how a software firm used software-asset management to clear up their compliance concerns.
Posted: 28 Aug 2014 | Premiered: 16 Apr 2012

CDW Corporation

Case study: How one company improved customer loyalty, service, efficiency
sponsored by Genesys
WHITE PAPER: Stericycle, a medical waste disposal leader, knew that managing the customer experience was essential to the company's continued growth and success. View this analyst report to find out the solution Stericycle found, and how similar technology can also help your business.
Posted: 12 Sep 2014 | Published: 31 Dec 2013

Genesys

Case Study: How to Deal with a Self-Audit Request
sponsored by CDW Corporation
VIDEO: This video case study covers how one hospital group dealt with a self-audit request when they did not know if their software licensing was compliant.
Posted: 21 Jul 2014 | Premiered: 17 Apr 2014

CDW Corporation

Case Study: How to Negotiate a New Software License Contract
sponsored by CDW Corporation
VIDEO: This exclusive video explores the solution one company turned to, to negotiate their new software license contract.
Posted: 29 Aug 2014 | Premiered: 21 Jun 2012

CDW Corporation

Case study: K2 Software Improves the Invoicing Process
sponsored by K2
VIDEO: This video case study explains how a leading provider of portcentric logistics improved the quality of its invoicing process and saved £25,000 by deploying K2 software. Access it now to learn how and find out what it can do for you.
Posted: 24 Nov 2014 | Premiered: 18 Jan 2013

K2

Buyer’s Guide for Enterprise Single Sign-On
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.
Posted: 25 Sep 2009 | Published: 01 Apr 2009

Oracle Corporation

CA Data Center Automation Manager Product Brief: A Tactical Approach to Simplify Service Delivery in the Data Center
sponsored by CA Technologies.
PRODUCT LITERATURE: Learn how automating critical operational processes frees up your IT staff to focus on innovation and strategic initiatives, reduces downtime, improves delivery lead time, and helps conserve valuable data center space and power resources.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

CA Technologies.

Call Center Analytics: The Bottom Line
sponsored by Genesys
EGUIDE: This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Genesys

Call Centre Transformation: Turning Customer Experience Into Profits
sponsored by SAP AG
WHITE PAPER: Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper.
Posted: 20 Sep 2010 | Published: 01 Dec 2007

SAP AG

CallPro CRM e-marketing features
sponsored by CallPro CRM
WHITE PAPER: Does your customer relationship management (CRM) lack the agility and flexibility you need to effectively support sales and marketing professionals? Watch this webcast to learn about a CRM system that offers intelligent and flexible e-marketing capabilities with advanced follow-up features to help catch more prospects and close more sales.
Posted: 27 Aug 2012 | Published: 01 Aug 2012

CallPro CRM

Can the Cloud Deliver More Up-time than On-premises Deployments?
sponsored by Five9
WHITE PAPER: Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems.
Posted: 26 Apr 2013 | Published: 26 Apr 2013

Five9

Can the Suite Compete? - What Every Recruiter Needs to Know
sponsored by Jobvite
WHITE PAPER: In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

Jobvite

Capitalize on Business Opportunities and Respond to New Industry Situations: Quickly Extend Business Applications and Connectivity Solutions to Customers, Partners and Suppliers with Industry Data Acceleration
sponsored by IBM
WHITE PAPER: This paper describes benefits of integrating industry data, how partner and supplier integration through industry connectivity can help maximize the value and effectiveness of a service-oriented architecture (SOA) or business process management (BPM) initiative, and the IBM® WebSphere® portfolio of products available to achieve such integration.
Posted: 03 Aug 2010 | Published: 30 Oct 2009

IBM

Case Study - Savola Group
sponsored by Riverbed Technology, Inc.
CASE STUDY: The Savola Group relies on its WAN to deliver business critical applications and data. After deploying the Steelhead appliances, Savola has saved around $100,000 a year in bandwidth upgrade costs, boosted application performance, increased employee productivity, and enhanced its IT infrastructure.
Posted: 17 Jan 2014 | Published: 31 Dec 2012

Riverbed Technology, Inc.

Case Study - Schneider Electric
sponsored by Riverbed Technology, Inc.
CASE STUDY: Schneider Electric transformed its IT infrastructure to increase the company's business agility, gain greater control over IT costs, and support the growing use of mobile devices, cloud computing and IaaS. Learn how.
Posted: 17 Jan 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Case Study - Square Enix
sponsored by Riverbed Technology, Inc.
CASE STUDY: The Square Enix Group constructed an international business promotion structure with major development locations established in Japan, North America, and Europe, with develop data (ROM) transferring between locations on a daily basis. After adopting Steelhead appliances, Square Enix saw transfer times reduce by more than 90%.
Posted: 17 Jan 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Case Study : Virgin Media enhances productivity by consolidating testing tools
sponsored by Hewlett-Packard Limited
WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
Posted: 07 Nov 2013 | Published: 03 Sep 2012

Hewlett-Packard Limited

Case Study: Fortune 100 Insurance Company and Security Weaver
sponsored by Security Weaver
CASE STUDY: For the VP of Financial Systems for a Fortune 100 Insurance Company, the decision to implement an SAP compliance and reporting solution was initiated as a result of SOX. Now that the Security Weaver solution has been in place for about two years, the VP is convinced that the decision to go with this solution was the best choice for his company.
Posted: 08 Nov 2010 | Published: 08 Nov 2010

Security Weaver

Case Study: Inland Custom Publishing Group
sponsored by Pitney Bowes Business Insight
CASE STUDY: With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight

Case Study: London Life Insurance
sponsored by Pitney Bowes Business Insight
CASE STUDY: London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.
Posted: 01 Jul 2010 | Published: 02 Jul 2010

Pitney Bowes Business Insight

Case Study: Manufacturing Company Increases Business, Reduces Cost
sponsored by Microsoft India
CASE STUDY: This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012

Microsoft India
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