PRM Software

WHITE PAPER: This resource details the results of a recent sales performance optimization survey. Inside, discover a breakdown of how sales professionals are spending their time and gain the latest strategies that can help you increase sales rep efficiency and effectiveness.

Posted: 08 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: This exclusive resource explores the factors influencing the changing commerce landscape, including the impact mobility and social networking are having on the customer experience, and outlines technology tools from Oracle designed to help you optimize your customer experience management strategies.

Posted: 12 Dec 2012 | Published: 12 Dec 2012

WHITE PAPER: Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles  of delivering an exceptional experience.

Posted: 13 Dec 2012 | Published: 13 Dec 2012

WHITE PAPER: Access this executive strategy brief to explore the role of service and support in creating great customer experiences. Learn the service goals market leaders use, how to empower new service experiences, and how to create and manage great customer experiences across all channels, touchpoints, and devices.

Posted: 26 Dec 2012 | Published: 31 Jul 2012

VIDEO: View this brief video to learn what your business's customer service and support systems should look like. Watch this on-demand video now to find out why simplicity and ease-of-use is key to delivering the best possible customer interactions.

Posted: 19 Dec 2012 | Premiered: 19 Dec 2012

WHITE PAPER: The way you do business has changed. Today's customers can make decisions about the products or services you offer without ever contacting your company directly, making an exceptional experience across all customer touch points paramount. Read on to learn about innovative technologies can help you enhance the customer experience.

Posted: 14 Dec 2012 | Published: 14 Dec 2012

ESSENTIAL GUIDE: This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

Posted: 31 Jan 2012 | Published: 05 Oct 2011

ESSENTIAL GUIDE: This 9 page Computer Weekly Buyer's Guide takes you through the UK government's open source initiatives and explains how they could benefit your business.

Posted: 22 Oct 2012 | Published: 05 May 2012

ESSENTIAL GUIDE: Computer Weekly looks at how SDN can give IT administrators greater control over the network infrastructure and make it more flexible and agile part of the business.

Posted: 05 Apr 2013 | Published: 05 Apr 2013

ESSENTIAL GUIDE: This 11 page buyer's guide looks at the implications of Windows 8 for corporate IT.

Posted: 23 Oct 2012 | Published: 23 Oct 2012

ESSENTIAL GUIDE: Computer Weekly looks at how a CIO can best integrate Saas with existing on-premise software, the restrictions behind Saas and why consulting expert service providers is a good idea.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

ESSENTIAL GUIDE: This 16-page report from Computer Weekly analyses the challenges facing CSC, its financial performance, the services it offers, its place in the IT market and its future strategy.  

Posted: 29 Apr 2013 | Published: 29 Apr 2013

IT BRIEFING: This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.

Posted: 10 Apr 2012 | Published: 10 Apr 2012

IT BRIEFING: This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance.

Posted: 25 Jan 2013 | Published: 25 Jan 2013

WHITE PAPER: This White Paper is intended to help organizations who are attempting to set up an enterprise architecture practice. It shows how organizations can use a modular, iterative, and incremental approach in order to develop an architectural capability that is otherwise a large and complex undertaking.

Posted: 20 Oct 2011 | Published: 15 Oct 2010

WHITE PAPER: The Embarcadero Developer Survey was conducted throughout the months June and July 2010 and encompasses responses from a wide array of application developers worldwide. The purpose of the survey was to collect information about the top developer trends, challenges, key initiatives, and current tools being used.

Posted: 21 Oct 2011 | Published: 10 Aug 2010

WHITE PAPER: In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment.

Posted: 20 Oct 2011 | Published: 06 Jan 2011

WHITE PAPER: Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

Posted: 26 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

CASE STUDY: In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.

Posted: 01 Aug 2008 | Published: 01 Jul 2008

WHITE PAPER: This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.

Posted: 11 Sep 2009 | Published: 11 Sep 2009

PRODUCT LITERATURE: Infor CRM solutions are accessible anywhere, anytime on a variety of devices with Web-based technology and access through a password-protected portal.

Posted: 10 Nov 2006 | Published: 01 Nov 2006

WHITE PAPER: This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.

Posted: 14 Aug 2008 | Published: 14 Aug 2008

WHITE PAPER: CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins.

Posted: 02 Sep 2010 | Published: 02 Sep 2010

WHITE PAPER: This white paper contains a sampling of real business results that organizations in a variety of industries worldwide have achieved by implementing Oracle Exadata. Read now to learn more.

Posted: 26 Mar 2012 | Published: 31 Dec 2011