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PRM Software

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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software Reports
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Australian Digital Experience Report
sponsored by SAP
WHITE PAPER: This report explains why delivering engaging omnichannel experiences is an imperative for businesses today. Read on for case studies of companies that got it right, and how to improve customer loyalty and ultimately revenue.
Posted: 03 May 2016 | Published: 03 May 2016

SAP

Australian icon achieves 63% reduction in network maintenance costs
sponsored by Dimension Data
CASE STUDY: The following case study profiles a global minor contractor who wanted to make improvements to their overall network—including application performance and the end user experience.
Posted: 20 May 2015 | Published: 26 Feb 2015

Dimension Data

Automotive And Service Parts: Turbocharge Profits In A Competitive Industry
sponsored by Pros.
WHITE PAPER: The automotive industry is rapidly changing thanks to new technological innovations. In order to keep pace with this change, organisations need data-driven enterprise application to optimise sales, pricing, and revenue management. Discover what solutions can help your organization achieve these goals.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

Pros.

Avoiding Unpleasant ERP Surprises
sponsored by IFS
WHITE PAPER: Prepare your organization for a successful ERP implementation and find out about the consequences of ERP gone wrong.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IFS

Banca Carige Provides Superior Customer Service with Innovative Mobile Services
sponsored by IBM
WHITE PAPER: This case study describes how Italian bank Banca Carige developed an understanding of consumer behavior through analytics, and also launched new mobile services to engage and retain customers.
Posted: 17 Mar 2015 | Published: 30 Apr 2014

IBM

Bank of Ireland Cuts Software Spend for Key Vendors with Snow License Manager 7
sponsored by Snow Software
CASE STUDY: The following case study examines how the bank of Ireland was able to drastically reduce the costs of renewing software licenses; remove unused and duplicated installations, and streamline software procurement with help from Snow. View now and see what the technology they chose can do for your business as well.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

Snow Software

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
WEBCAST: This webinar describes how Citrix Ready showcases verified products that are trusted to enhance Citrix solutions for mobility, virtualization, networking, and cloud platforms. Plus you learn why becoming a technology partner with Citrix will expand your business reach and bottom line.
Posted: 09 Sep 2015 | Premiered: Nov 3, 2015

Citrix Ready

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: Discover how to expand your business reach by partnering with an internationally recognized company. See how much your business stands to benefit from leveraging this company's brand and global marketplace solution.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

Benefits Management: How to increase the business value of your IT projects
sponsored by ComputerWeekly.com
BOOK: This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business.
Posted: 15 Feb 2013 | Published: 15 Feb 2013

ComputerWeekly.com

Best practices for a seamless Omnichannel Customer Experience
sponsored by Genesys
WHITE PAPER: It is critical that you consider how to design a memorable experience in the customer lifecycle that maps to the needs of your particular customer segment and aligns to your brand values. Download this white paper now to uncover six best practices to help you design and implement that experience.
Posted: 12 Feb 2016 | Published: 12 Feb 2016

Genesys

Attachment Spam - The Latest Trend
sponsored by GFI Software
WHITE PAPER: This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software.
Posted: 18 Mar 2008 | Published: 01 Jan 2007

GFI Software

Auto-Snapshot Manager/ VMware® Edition: Automated, Integrated, And Scalable Protection Of Virtual Machines
sponsored by Dell, Inc.
PRODUCT LITERATURE: Auto-Snapshot Manager/VMware Edition (ASM/VE) is a unique and innovative data protection feature of the Dell EqualLogic™ PS Series iSCSI SAN that enables fast online backups and quick restores of VMware virtual machines and VMFS file systems.
Posted: 10 Nov 2008 | Published: 10 Nov 2008

Dell, Inc.

Automating Extended Business Processes
sponsored by SAP America, Inc.
ANALYST REPORT: Download now to learn the degree to which extended processes have been automated throughout the enterprise; business behaviors and efficacy associated with automating ad-hoc and paper-based business processes and benefits that have been derived from automating manual business processes.
Posted: 12 Apr 2010 | Published: 12 Apr 2010

SAP America, Inc.

Automating System i Message and Resource Management
sponsored by Help/Systems
WHITE PAPER: Automated, centralized message control and resource monitoring can help you manage your System i more easily and with fewer staff. This white paper describes some of the tasks you’ll face, some tips to help you get started, and the benefits of automating your system management with Robot/CONSOLE.
Posted: 25 May 2010 | Published: 25 May 2010

Help/Systems

Automating Your Code Review: Moving to a SaaS Model for Application Security
sponsored by Veracode, Inc.
WHITE PAPER: Today’s application has become the enterprise’s ‘‘new perimeter’’. With better network‐level security technology hardening the network perimeter, malicious attackers are now focusing their efforts to strike at the least defended points ‐ the application. Read on to learn about automating code review for greater application security.
Posted: 07 Jun 2010 | Published: 10 Feb 2009

Veracode, Inc.

Balancing Risk and Complexity with Quality Management
sponsored by IBM
WHITE PAPER: This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.
Posted: 21 Mar 2011 | Published: 21 Mar 2011

IBM

Ballarat Grammar Secures BYOD with HP Sentinel SDN
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this case study, explore a software-defined networking option that simplifies network monitoring for performance issues and enables a secure IT environment for users.
Posted: 20 Sep 2013 | Published: 31 Aug 2013

Hewlett Packard Enterprise

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit
sponsored by SAP America, Inc.
WHITE PAPER: Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.
Posted: 02 Sep 2010 | Published: 02 Sep 2010

SAP America, Inc.

Beagle Research Group: Next Generation Platforms for On-Demand Applications
sponsored by Salesforce.com
WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
Posted: 18 Oct 2006 | Published: 01 Mar 2006

Salesforce.com

Become a social business on the cloud: IBM SmartCloud for Social Business collaboration services
sponsored by IBM
WHITE PAPER: This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
Posted: 16 Apr 2012 | Published: 16 Apr 2012

IBM

Becoming More Energy Efficient
sponsored by IBM Software Group
WHITE PAPER: Watch this short video to learn what defines a true green data center. This initial Business First investigation report will help answer these questions -- what is a green data center and why do I need one?
Posted: 15 Feb 2008 | Published: 14 Feb 2008

IBM Software Group

Bell Rings in Improved Customer Address Information
sponsored by DataFlux Corporation
CASE STUDY: Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.
Posted: 28 Feb 2011 | Published: 28 Feb 2011

DataFlux Corporation

Benefits of Intel® Xeon® Processors and Windows Server® 2008 R2 for Business-Critical Applications
sponsored by Dell, Inc. and Intel®
WHITE PAPER: The combination of an Intel Xeon processor and a Windows® operating system is an industry standard, proven platform for running business-critical applications, and many companies are making the switch. Read this paper to learn about the benefits of Intel® Xeon® Processors and Windows Server® 2008 R2 for Business-Critical Applications.
Posted: 15 Mar 2010 | Published: 01 Dec 2009

Dell, Inc. and Intel®

Best Buy Supports New Line of Business and World-Class Sales Force
sponsored by Microsoft
CASE STUDY: In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
Posted: 06 Aug 2010 | Published: 06 Aug 2010

Microsoft

Best Practices for a contact center technology overhaul
sponsored by Contactual (Now 8x8, Inc.)
EBOOK: Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience.
Posted: 13 Jun 2011 | Published: 10 Jun 2011

Contactual (Now 8x8, Inc.)
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