PRM Software

WEBCAST: In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WEBCAST: Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

CASE STUDY: Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WEBCAST: This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WEBCAST: Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WEBCAST: Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WEBCAST: In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

BROCHURE: Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.

Posted: 28 Jul 2009 | Published: 28 Jul 2009

BROCHURE: Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.

Posted: 28 Jul 2009 | Published: 28 Jul 2009

BROCHURE: The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

Posted: 28 Jul 2009 | Published: 28 Jul 2009

BROCHURE: Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

Posted: 28 Jul 2009 | Published: 28 Jul 2009

PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Posted: 22 Jul 2009 | Published: 22 Jul 2009

PRODUCT DEMO: Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.

Posted: 22 Jul 2009 | Published: 22 Jul 2009

WHITE PAPER: In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

Posted: 22 Jul 2009 | Published: 22 Jul 2009

WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

CASE STUDY: The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

CASE STUDY: After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

Posted: 25 Aug 2009 | Published: 25 Aug 2009

CASE STUDY: Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!

Posted: 24 Jul 2009 | Published: 24 Jul 2009

WHITE PAPER: This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.

Posted: 08 Oct 2009 | Published: 08 Oct 2009

WHITE PAPER: In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.

Posted: 22 Jul 2009 | Published: 22 Jul 2009

CASE STUDY: For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.

Posted: 30 Jul 2009 | Published: 30 Jul 2009

CASE STUDY: Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

CASE STUDY: Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.

Posted: 18 Aug 2009 | Published: 18 Aug 2009

WEBCAST: Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009