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PPV Reports
2016 ITSSM Vendor Evaluation
sponsored by ServiceNow
ANALYST REPORT: In this 2016 expert analysis, Gartner breaks down each vendor's strengths and cautions as well as focuses on vendors that offer not only IT service support functions but also next-generation support capabilities specific to mobility.
Posted: 30 Aug 2016 | Published: 24 Aug 2016


CW Middle East Oct to Dec 2016
sponsored by
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

Cloud Computing Services: What's Your Enterprise IT Forecast
sponsored by Windsor Group
WHITE PAPER: This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016


TVH Case Study: How to Enhance Mobile Security
sponsored by MobileIron
CASE STUDY: This case study details how TVH conquered its EMM problem, and now is able to support multiple operating systems. Learn how they were able to: maximize employee productivity while containing IT costs, automatically assign individuals network permissions best-suited to their needs, allow for easy-access to third-party productivity apps, and more.
Posted: 19 Sep 2016 | Published: 19 Sep 2016


Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

Gain Insights in an Instant with Integrated Infrastructure
sponsored by IBM
VIDEO: Tune into this brief video to learn from Steve Duplessie, ESG Founder & Senior Analyst, about an integrated infrastructure that's designed to deliver high levels of ease, efficiency, and versatility across the IT estate. Additionally, discover the top 6 reasons companies turn to integrated, full stack solutions.
Posted: 24 Oct 2016 | Premiered: 27 Jul 2015


A Practical Approach to ITIL Adoption
sponsored by ServiceNow
EBOOK: The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. Access this eBook to avoid the top 5 ITIL implementation mistakes and ensure the success of your efforts.
Posted: 12 Jul 2016 | Published: 12 Jul 2016


IT4IT for Managing the Business of IT
sponsored by
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016
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