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PLT Reports
 
A Practical Approach to ITIL Adoption
sponsored by ServiceNow
EBOOK: The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. Access this eBook to avoid the top 5 ITIL implementation mistakes and ensure the success of your efforts.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

Brexit Will Disrupt CIO and Vendor Plans Through 2018
sponsored by Gartner
ANALYST NEWS: This exclusive news analysis from Gartner will address the issues of the Brexit and how it will impact EU CIOs as well as technology and service providers. Download and see what recommendations they provide for these unavoidable challenges.
Posted: 13 Jul 2016 | Published: 24 Jun 2016

Gartner

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

Working With HR on Digital Workplace Initiatives
sponsored by Gartner
WHITE PAPER: Find out the key challenges and recommendations for smoothly transitioning to today's digital economy with digital workplace initiatives in this Gartner report. Explore how to partner with your HR department to evolve technology practices systematically to streamline the employee experience.
Posted: 21 Jul 2016 | Published: 20 Mar 2015

Gartner

Using IT to Streamline Application Development Operations
sponsored by Magenic
WHITE PAPER: This resource discusses how a business architect can improve user experiences for applications. Discover key tips for quality assurance that can help you meet increasing customer demands.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Analytics Solutions for LinuxONE: An Overview
sponsored by IBM
PRODUCT OVERVIEW: In this resource, you will discover how LinuxONE extracts insights and scales effortlessly to meet your big data and analytics demands. Read on to learn how it can provide your enterprise with high performing business intelligence (BI) and cost effectively meet your availability expectations with IT operations analytics.
Posted: 25 Feb 2016 | Published: 31 Aug 2015

IBM

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal
 
 
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