Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
This white paper examines five solution vendors that represent the diversity of new business models and approaches that are allowing enterprises to transform their IT environment and align with demands for increased digital capabilities.
With IT budgets moving out of the IT department, this e-guide provides the best practices to help put your IT organization in a better position to compete with outside IT services companies. Read now to learn about the common ground between embedded IT and central IT and the emergence of shadow IT.
This case study explores how the Psychiatric Hospital of the University of Basel set up a workspace management system that supported its existing Microsoft environment and SQL infrastructure, as well as met ITIL best practices.
The following Gartner white paper examines five "Cool Vendors" to represent a diversity of new business models and approaches to help other enterprises transform their IT environment to align with the new digital, infrastructure dependent reality. Access now to learn more.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines