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Feb 9, 2012

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PLC Reports

CA APM and CA APM Cloud Monitor sponsored by CA Technologies. VIDEOCAST: In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution. Posted: 23 Jan 2012 \| Premiered: 23 Jan 2012 TOPICS: Application Life-Cycle Management \| Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Applications Management Software \| IT Service Management \| IT Services

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

‘Service-centric’ Server Monitoring sponsored by Nimsoft, Inc. WHITE PAPER: Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| Server Management \| Server Software \| Service Level Management

A Simple Guide to the Efficient Enterprise sponsored by Dell and VMware WHITE PAPER: Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management. Posted: 14 May 2010 \| Published: 14 May 2010 TOPICS: Cloud Computing \| Data Center Management \| IT Management \| IT Services \| Mobile Workers \| Server Virtualization \| Storage Management

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: IT Services \| Outsourcing

Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology sponsored by HP and Intel CASE STUDY: This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Converged Networks \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Service Centers \| IT Services

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

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