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PLC Reports
 
Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

The Data Center of the Future? It's the One CIOs Don't Operate
sponsored by Windsor Group
EGUIDE: Because technology is ubiquitous and constantly changing, your IT leaders must become really good at deciding which technology battles they should fight. In this expert e-guide, you will learn why the data center of the future may be one which CIOs don't operate.
Posted: 19 Apr 2016 | Published: 08 Apr 2016

Windsor Group

How to Overcome The Top ITSM Challenges
sponsored by Matrix42
WHITE PAPER: In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM

The Path to Self-Disruption: 9 Steps to Complete Your Digital Transformation
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper, you will discover how to overcome the reality of self-disruption and plot out your IT's digital transformation in 9 steps. Read on to apply the following expert guidelines to your unique digital transition.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

Hewlett-Packard Enterprise

Building a Solid Foundation for Service Management
sponsored by ServiceNow
VIDEO: In this webcast, Andy Garrett, Head of IT Service Development at Travis Perkins Plc, explains how they modernized their ITSM strategy. Tune in to discover the key factors that set them up for success.
Posted: 01 Mar 2016 | Premiered: 24 Nov 2015

ServiceNow

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

The Essential Data Center Guide: Discover the Inside Track from Customer and Provider Perspectives
sponsored by Telecity
EBOOK: Outsourcing your IT infrastructure may feel uncomfortable, especially if you've always managed things in-house. Read this e-book to discover a step-by-step guide to migrating to a scalable, flexible and reliable data center infrastructure, and reap the best investment from your setup.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

 
 
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