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PCT Reports
 
ITSM Fundamentals for Enterprise
sponsored by Cherwell
WHITE PAPER: The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

5 Ways State and Local Government Organizations Can Thrive with the Right ITSM Solution
sponsored by Cherwell
WHITE PAPER: In a government organization, you don't always have the time or budget afforded to those in the private sector. You need an ITSM solution that works efficiently and effectively. Access this whitepaper for 5 priorities to look for when purchasing your own ITSM solution.
Posted: 13 Apr 2017 | Published: 31 Dec 2016

TOPICS:  IT Management
Cherwell

How Hybrid Cloud Management Tools Work in Your Toolbox
sponsored by Splunk
EGUIDE: End users sold your CIO on hybrid cloud. Now you have to sell them on management tools. Here is an in-depth list of 5 tools and use cases, as well as 5 tactics, to help you sell your CIO on hybrid cloud management tools.
Posted: 09 May 2017 | Published: 05 May 2017

Splunk

Enterprise Case Study: Enabling a More Mobile Way of Working
sponsored by Citrix
WHITE PAPER: By reading this resource, you'll learn how EMM bolsters organizations looking to embrace digital workspaces, and examine how Worldpay reduced IT infrastructure complexities and transformed the way their employees work with an enterprise mobility investment predicated on BYO support and remote flexibility.
Posted: 27 Apr 2017 | Published: 08 Dec 2016

Citrix

Digital Transformation: A conversation with R. “Ray” Wang
sponsored by Microsoft
RESOURCE: The "why" of digital transformation has been well established and its just a matter of time now. It gets murky once we get to the "how" of it. Read this Q&A with author R. Wang session with Wang to learn how to lead your business into the future with a strong step forward.
Posted: 10 May 2017 | Published: 10 May 2017

Microsoft

Deloitte Tech Trends 2017
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Deloitte's annual Tech Trends report identifies the critical developments that are likely to disrupt UK and global businesses in the next 18 to 24 months
Posted: 20 Apr 2017 | Published: 20 Apr 2017

ComputerWeekly.com

Media Consumption Study 2017 UKI
sponsored by ComputerWeekly.com
EGUIDE: The results of TechTarget and Computer Weekly's annual reader survey, which asks for feedback on readers' media consumption when considering an IT purchase, reveals the complexity of IT purchase decisions.
Posted: 28 Apr 2017 | Published: 27 Apr 2017

ComputerWeekly.com

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

CIO Trends #4: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the exciting technology developments being tested or already in use in the Middle East.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4: Nordics
sponsored by ComputerWeekly.com
EGUIDE: Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com
 
 
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