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May 26, 2012

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Optimizing Service Delivery in the Cloud sponsored by CA Technologies. WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Application Performance Management \| Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT sponsored by SAP America, Inc. WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation. Posted: 28 Sep 2009 \| Published: 28 Sep 2009 TOPICS: Business Intelligence Software \| Business Performance Management \| Business Process Management \| ERP \| ERP Software \| IT Management \| IT Services \| IT Systems \| SAP (Product) \| SMBs

Data Center Efficiency in the Virtual Era: Step 2 - Simplify sponsored by Dell, Inc. and Intel WHITE PAPER: This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation. Posted: 31 Aug 2010 \| Published: 31 Aug 2010 TOPICS: Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| IT Services \| Server Virtualization

Mobile Device Security Overview sponsored by BlackBerry EGUIDE: This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Mobile Device Management \| Secure Content Management \| Security \| Security Best Practices \| Security Management \| Security Threats \| Wireless Computing \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services \| Wireless Telephones

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Services \| Outsourcing

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions sponsored by HP & Intel CASE STUDY: Read this paper to find out how HP helped the Dallas Cowboys’ IT staff switch its focus from 30% on innovation and 70% on operations to 80% on innovation and 20% on operations Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: Blade Servers \| Converged Networks \| Data Center Management \| Data Centers \| IT Service Management \| IT Services

Introducing the New VMware Management Solution Portfolio sponsored by VMware, Inc. WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require. Posted: 24 May 2012 \| Premiered: 24 May 2012 TOPICS: IT Infrastructure \| IT Service Management \| IT Services \| Virtual Desktop Infrastructure \| Virtual Machine \| Virtualization Security \| VMware

Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology sponsored by HP & Intel CASE STUDY: This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Converged Networks \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Service Centers \| IT Services

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