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PC Support Reports
 
Special Report: The State of the VDI Industry
sponsored by ComputerWeekly.com
EGUIDE: The articles contained here were written by Brian Madden, a thought leader in the world of virtualization and mobility management. With his co-author Gabe Knuth, Brian is responsible for both "The VDI Delusion" and "Desktops as a Service" books – considered to be the most reliable sources of information on battling today's technology pain points.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

ComputerWeekly.com

A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012

MicroScope

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles
sponsored by Wipro Technologies
WHITE PAPER: Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey.
Posted: 27 Jul 2009 | Published: 04 May 2009

Wipro Technologies

EK1000 Slap Shot Evaluation Kit Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: This brief provides IT administrators with key information on how to manage their PC environments with and maximize end-user productivity.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

Expert assessment guide: Is VDI right for your organization?
sponsored by Accelera Solutions
ESSENTIAL GUIDE: Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.
Posted: 04 Feb 2013 | Published: 04 Feb 2013

Accelera Solutions

The Path to Securing Enterprise Desktops: From Personal Computers to Personalized Computing
sponsored by VMware, Inc.
WHITE PAPER: This IDC white paper considers desktop virtualization, specifically as made available by VMware's VDI and ACE; it also considers the benefits and limitations of these technologies and best use cases, exemplified through user case studies.
Posted: 07 Oct 2008 | Published: 01 Jul 2007

VMware, Inc.

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge
 
 
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