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LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

EMC VSPEX End User Computing
sponsored by EMC & Arrow
WHITE PAPER: These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.
Posted: 09 Oct 2013 | Published: 01 Jun 2013

EMC & Arrow

Simplified Solutions to Common IT Scenarios
sponsored by SmartDeploy
WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

What is Intel Core vPro Technology
sponsored by Intel
VIDEO: This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.
Posted: 15 Jun 2012 | Premiered: 15 Jun 2012

Intel

Aberdeen Study: Laptop Lost or Stolen? Five Questions to Ask and Answer
sponsored by Intel
ANALYST REPORT: For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.
Posted: 27 Apr 2010 | Published: 01 Feb 2010

Intel

EK1000 Slap Shot Evaluation Kit Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: This brief provides IT administrators with key information on how to manage their PC environments with and maximize end-user productivity.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

Reduce Your TCO with Automated Workspace Management
sponsored by RES Software
WHITE PAPER: This white paper examines how to use automated workspace management products to reduce PC TCO by at least $197 per PC per year while maintaining end-user productivity.
Posted: 19 Feb 2010 | Published: 18 Feb 2010

RES Software

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey
sponsored by Dell, Inc. and Intel®
ANALYST REPORT: This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings.
Posted: 20 Aug 2009 | Published: 03 Jun 2009

Dell, Inc. and Intel®
 
 
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