Outside Sales

WHITE PAPER: In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.

Posted: 03 Jan 2012 | Published: 28 Dec 2011

EBOOK: In this e-book, find out what you need to know before embarking on a global SAP upgrade project. Learn best practices and tips for global SAP upgrades. Read a real-world case study about an SAP upgrade for a major multinational - and discover insider advice about the most common pitfalls of global upgrades - and how to avoid them.

Posted: 10 Dec 2009 | Published: 10 Dec 2009

EBOOK: In this e-book, get advice on determining the ROI of your current manufacturing execution system (MES), and an overview of the software’s new functionality.

Posted: 31 Oct 2011 | Published: 27 Oct 2011

EGUIDE: In this e-guide readers will learn tips and best practices to take business process management (BPM) further than its traditional use and optimize its value within their organization.

Posted: 25 Oct 2011 | Published: 10 Aug 2011

EGUIDE: Read this expert e-guide to find out why business process management (BPM) is growing in importance with big and small organizations. Also find tips from Gartner experts as to how to lever BPM best practices to gain and competitive edge.

Posted: 10 May 2012 | Published: 10 May 2012

EGUIDE: Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.

Posted: 01 Mar 2011 | Published: 01 Mar 2011

CASE STUDY: In this case study you will learn how the company E-LOAN turned to speech analytics to determine the effectiveness of its sales process. You'll also learn how E-LOAN used speech analytics to refine their sales process to increase sales performance and increase revenue.

Posted: 06 Oct 2009 | Published: 06 Oct 2009

EBOOK: Fortunately, dynamic case management (DCM) can help enterprises deal with dysfunctional processes. This expert e-book, part two of a series on process management, will introduce readers to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration.

Posted: 30 Aug 2011 | Published: 30 Aug 2011

EBOOK: Check out this expert e-book, the first part of a series on process management, to learn how dunamic case management (DCM) can be used to overcome this challenge.

Posted: 30 Aug 2011 | Published: 30 Aug 2011

EBOOK: Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights.

Posted: 29 May 2009 | Published: 09 Apr 2009

CASE STUDY: After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.

Posted: 02 Sep 2010 | Published: 02 Sep 2010

CASE STUDY: Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WHITE PAPER: This guide to eight proven CRM essentials distills best practices, lessons learned, and collective insights from industry experts across various company sizes, geographies, and vertical markets.

Posted: 25 Oct 2007 | Published: 01 Oct 2007

PRODUCT LITERATURE: This paper analyzes some critical implementation-level problems faced by current BPEL products in real-world implementations.

Posted: 08 Aug 2008 | Published: 01 Aug 2008

WHITE PAPER: Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.

Posted: 06 Mar 2012 | Published: 01 Jun 2010

PRESENTATION TRANSCRIPT: The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.

Posted: 26 Nov 2012 | Published: 26 Nov 2012

WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

WHITE PAPER: This IDC white paper highlights the benefits of IT business service automation (BSA) and how it is driving business initiatives such as compliance management, lower operation costs and higher business service availability.

Posted: 25 Apr 2008 | Published: 01 Nov 2007

WHITE PAPER: This paper addresses one of the critical IBM technologies for supporting agility and alignment, Business Event Processing (BEP).

Posted: 11 Nov 2009 | Published: 25 Jul 2008

WHITE PAPER: Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.

Posted: 26 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Read this white paper to see how adopting a sustainable security compliance strategy minimizes risk, while making proper use of people, process and technology. Also learn how you can cost-effectively comply with regulations, while maintaining business flexibility to achieve mission goals.

Posted: 22 Dec 2008 | Published: 19 Dec 2008

WHITE PAPER: This paper explores the differences between business rules management (BRM) and business process management (BPM), and why each is a separate yet complimentary discipline; the importance, and benefits of making changes independently to rules and process; what to look for in a BRM system to gain the most value; and much more.

Posted: 03 Mar 2011 | Published: 03 Mar 2011

WHITE PAPER: While a business process management system can save time and cut costs by governing process, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.

Posted: 25 May 2010 | Published: 25 May 2010

WHITE PAPER: This paper provides an introductory overview of some of the enterprise backup options available for Oracle data.

Posted: 19 Jun 2008 | Published: 01 Feb 2007

EZINE: This month’s Ezine features best practices, case studies and suggestions to help IT departments get the most out of their automation efforts. Learn what to expect from a business process management (BPM) project, how automation helps control administration costs, the value of a quality enterprise application architecture, and much more!

Posted: 10 Nov 2010 | Published: 09 Nov 2010